Administration Assistant

Leeds City College; Long Lee; On-site; GBP 20,000 - 30,000; Full time

Job description

About The Role

Keighley College is looking for an Administration Assistant to join the administration team!

We are a friendly, enthusiastic team with a passion for working with a diverse group of people to deliver an outstanding customer experience to our students, visitors, and stakeholders.

We take pride in guiding our students on their journey to achieve their aspirations.

What You Will Do

1. Provide all aspects of administration support to the College.
2. Assist in data entry for enrolments and admissions.
3. Maintain student records and produce letters as necessary.
4. Deal with enquiries from internal and external stakeholders.
5. Provide excellent customer service at all times.

About You

1. Be able to communicate well at all levels.
2. Have good attention to detail.
3. Work flexibly in line with business needs.
4. Be willing to learn and develop new skills.
5. Experience of working in a customer-focused role/environment.

Benefits

There are plenty of benefits available to our staff members, here are just a few:

1. Generous Annual leave entitlement - If you work full time, you'll get at least 39 days holiday plus bank holidays. This includes closure days at Christmas (pro rata for part time staff).
2. Excellent Pension schemes
3. Memberships and discounts - employees can sign up to various membership cards and discount schemes such as TOTUM card (formerly NUS card).
4. Travel and commuting - discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
5. Learning and development opportunities - including staff development days.
6. Employee wellbeing initiatives.
7. Flexible and hybrid working opportunities - this will vary depending on role requirements.

About Us

Keighley College has excellent modern facilities and provides a professional and friendly environment. We pride ourselves on working closely with employers, the local community, and other stakeholders to provide curriculum and support that meets the needs of our students. Our core purpose is to improve the life chances of our learners. We are passionate about helping our students to achieve their goals. We have state-of-the-art facilities in a central location, close to public transport links and great industry connections.

Choosing to work for Keighley College means that you will be part of an enterprising, inclusive, inspiring, collaborative, empowering, and dynamic environment. We hope that we will be part of the next step in your career and look forward to welcoming you to Keighley College.

SAFEGUARDING

At Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

EQUALITY, DIVERSITY AND INCLUSION

Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity, and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity. Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. We continually assess and improve our practices to ensure that every individual, regardless of background, has an equal chance to succeed. By championing EDI, we aim to create a workforce that reflects the richness of our communities and drives innovation through diverse perspectives.

RECRUITMENT AGENCIES

We kindly request that recruitment agencies do not forward any unsolicited CVs in relation to any of our advertised roles or speculatively. If we require support with any of our vacancies we will get in touch with agencies directly.

1. We do not recognise submissions of unsolicited or speculative CV applications from recruitment agencies.
2. We shall not be liable for any fee / commission in the event we employ a candidate that may have been submitted as an unsolicited/speculative application from an uninstructed recruitment agency.