Administration Assistant

This is an excellent opportunity for an experienced administrator to join a friendly and proficient administration team, supporting clinicians who deliver Children & Young People's Health Visiting Service.

We are looking for someone with good IT skills, strong time management, great interpersonal & communication skills.

You will be a pivotal point of contact for people accessing the service and as such you will need to have a friendly approach & be able to build effective working relationships between yourself, colleagues & the wider service users.

It is an interesting and varied role and we’d like to find someone with good humour who enjoys the challenge of a busy working environment. Daily tasks will involve:

1. Communicating with service users
2. Signposting
3. Using Excel
4. Capturing data
5. Managing emails
6. Assisting clinicians with general admin

This is a hybrid role, where once trained you will have the opportunity to work from home one day per week.

The role is for 22.5 hours, however 30 hours would be considered.

Day to day duties will include providing a professional and courteous response to service users and practitioners who contact us via email or telephone.

You will be booking appointments for practitioners and updating our central clinical system appointment diary (SystmOne) and ensuring messages are passed on to the appropriate team members in a timely manner.

You will be working as part of an efficient and professional team.

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

For further details / informal visits contact: Name: Jodie O'Callaghan Job title: Administration Service Manager Email address: jodie.o'callaghan@nhs.net Telephone number: 07584265174