Administration Assistant

NHS; Blackpool; On-site; GBP 20,000 - 30,000; Part time

Job description

South King Street Medical Centre are looking for an administration assistant to join our friendly and supportive admin team.

We are looking for a candidate to work 20 hours per week. This will be working over 3 days (Wednesday, Thursday and Friday).

You will need to be a flexible team player with excellent organisational and communication skills. The ability to work under pressure and effectively prioritise your own workload is essential. You must have the ability to multi-task and work in a busy, ever changing environment.

You can either apply on NHS Jobs or send your CV to:

[e-mail]

Main duties of the job

The following are the core responsibilities of the Administration Assistant. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Process incoming and outgoing mail
• File and store records as required
• Photocopy documentation as required
• Process and distribute incoming practice emails
• Process incoming patient registrations
• Input data into the patients healthcare records as necessary
• Ensure all patient related documents are scanned onto their medical records, adding Snomed codes and comments as agreed by the practice procedure
• Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately
• Patient recall and reminders for Chronic Disease Review
• Maintain a clean, tidy, effective working area at all times
• Support all clinical staff with general administrative tasks as requested
• Book appointments as and when required

About us

South King Street Medical Centre is centrally located GP Practice with a very friendly and caring team, providing good quality medical care to its 6000 patients. The practice is approved to train future Doctors, as part of their overall medical training as well as teaching medical students. We are therefore focused towards ongoing education and learning, supporting all learners in the changing healthcare environment.

We work closely with our PCN and have additional roles within practice such as Clinical Pharmacists, Paramedics, Physiotherapists, Mental Health Practitioners, Social Prescribers and Care Co-ordinators to offer our patients a wider range of access and services.

It is our ethos to treat others how we ourselves would wish to be treated, so it is important that anyone joining our team shares similar values.

Job responsibilities

The following are the core responsibilities of the Administration Assistant. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.

• Process incoming and outgoing mail
• File and store records as required
• Photocopy documentation as required
• Process and distribute incoming practice emails
• Process incoming patient registrations
• Input data into the patient’s healthcare records as necessary
• Ensure all patient related documents are scanned onto their medical records, adding Snomed codes and comments as agreed by the practice procedure
• Answer incoming phone calls, transferring calls or dealing with the callers’ requests appropriately
• Patient recall and reminders for Chronic Disease Review
• Maintain a clean, tidy, effective working area at all times
• Support all clinical staff with general administrative tasks as requested

Secondary responsibilities

In addition to the primary responsibilities, the Administration Assistant may be requested to:

• Book appointments as and when required
• There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels

Person Specification

Qualifications

• Experience of working with the general public
• Excellent communication skills (written and oral)
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving and analytical skills
• Ability to follow policies and procedures
• GCSE Grade C or above in English and Maths or equivalent
• NVQ Level 2 in Health and Social Care
• Experience of administrative duties
• Experience of working in a healthcare setting

Experience

• See attached job description and personal specification.
• See attached job description and personal specification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.