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Administration Assistant

OA

Baldock

On-site

GBP 40,000 - 60,000

Full time

2 days ago
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Job summary

An established industry player is seeking a dedicated Administration Assistant to join their friendly and collaborative team. This pivotal role involves managing membership administration, handling customer enquiries, and supporting various office tasks. You will be part of a vibrant office environment, ensuring excellent service delivery while maintaining meticulous records using CRM software. If you thrive in a structured setting and enjoy working with people, this opportunity offers a chance to make a meaningful impact in a busy office. Join a team that values organization, communication, and proactive engagement in their mission to serve their clients effectively.

Qualifications

  • Organised and detail-oriented individual with strong data entry skills.
  • Excellent customer service and communication abilities.

Responsibilities

  • Handle membership administration tasks including applications and renewals.
  • Respond to enquiries and manage post and office duties.

Skills

Data Entry Skills
Customer Service Skills
Communication Skills
Organizational Skills
Proficiency in IT

Education

Previous experience in an office environment

Tools

Microsoft CRM

Job description

Administration Assistant
Location: Baldock
Salary: £12.21 per hour
Job Type: Full-Time

Administration Assistant – About our client:
Our client is a small, busy office providing Membership Administration services to a variety of organisations. Their friendly and collaborative team manages a range of customer-focused tasks, ensuring excellent service delivery.

  • Full-time, 35 hours per week, Monday to Friday
  • Office-based, working hours between 9 am and 5 pm (35 hours per week)
  • Handling membership administration, including new member applications, subscription renewals, and payment processing
  • Preparing letters and despatching mailings
  • Responding to telephone and email enquiries from the general public
  • Managing post and other general office duties
  • Maintaining membership records using Microsoft CRM
  • Assisting with the promotion of seminars and conferences
  • Attending and supporting the organisation’s Annual Event in London (may require overnight stay)

Administration Assistant – What We’re Looking For:

  • Organised, methodical, and detail-oriented with strong data entry skills
  • Excellent telephone manner and customer service skills
  • Proficiency in IT, particularly CRM software (previous experience is advantageous)
  • Strong communication skills and a collaborative approach to teamwork
  • Positive, proactive, and enthusiastic work ethic
  • Previous experience in an office environment is desirable

If you’re interested in this opportunity, apply with your CV today!

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