Admin Team Leader

At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.

Are you an Admin Team Leader looking for your next role? Then we may have the perfect role for you based at our Head Offices located by Birmingham Airport.

As an Admin Team Leader, you will lead and manage our fantastic team working in our logistics division. The site is easily accessible from Coventry, Solihull, Stratford Upon Avon, Alcester, Redditch, Alvechurch, Bromsgrove, Halesowen, Dudley, Wolverhampton, Walsall, Lichfield, Tamworth, Stafford, Atherstone, Nuneaton and the surrounding areas.

Here at Tarmac, we are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds.

Reporting into the Logistics Services Manager, the successful Admin Team Leader will be working closely with the business; partnering the Logistics Optimisation and Transport Teams. You will also be responsible for the administration processes for circa 1500 contracted hauliers.

On a day-to-day basis, duties and responsibilities of the Admin Team Leader will include (not exhaustive):

• Ensuring day-to-day contract haulier vehicle management and administration are completed in line with SLAs
• Supporting the manager with new initiatives and deputising for the Logistics Services manager when necessary
• Developing and maintaining effective relationships with all internal and external stakeholders
• Managing five direct reports which includes performance reviews, one-to-ones, development and training
• Managing the day-to-day responsibilities of the team
• Front facing with Hauliers, dealing with account queries, missing documents, replacement fuel cards and insurance amendments
• Managing the vehicle onboarding and account termination process
• Providing management information on volumes, KPIs and SLAs, identifying trends, process issues and root causes
• Supporting the operational transport with ad hoc complex queries and requests

The ideal Admin Team Leader will be someone who has experience of leading a team and people managing, has strong organisational and time management skills, and can show strong customer service skills.

Furthermore, if you have a good understanding and appreciation of continuous improvement and have an understanding of software such as Smartsheet and Docusign, this too would be beneficial in your application.

Why Join Us?

• Be part of a dynamic, high-performing team
• Get involved in nationally significant projects that make a visible, lasting difference.
• Benefit from career development opportunities, training, and mentoring from industry leaders.
• Enjoy a flexible, supportive working environment that values your growth.

Ready to shape land for the future with a company that values your voice? Apply now and let’s build something incredible together.