Admin Co-Ordinator

NHS; Weymouth; On-site; GBP 25,000 - 35,000; Full time

Job description

Dorset HealthCare University NHS Foundation Trust

An exciting opportunity has arisen for an experienced and highly motivated Admin Co-Ordinator to join our administration service. The post holder will be responsible for supporting, leading and developing a large administrative team and will be primarily based at Westhaven Community Hospital; however, you will be required to work flexibly across all sites within the Weymouth & Portland locality.

This role is pivotal to the effective running of the service. You will be responsible for the day-to-day supervision of our reception team/ward clerks and ICRT administrator based at Westhaven Community Hospital, as well as ensuring that efficient admin support is provided to the clinical team.

You will need excellent IT skills, strong organisational capabilities, proven time management and diary management skills. Having the ability to effectively prioritise your workload and manage conflicting demands is essential. As a pivotal point of contact, you will need to be able to build effective working relationships, have a friendly approach and be able to ensure good levels of communication between yourself and the team with a high level of tact and discretion.

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

Main duties of the job

This is a fixed term role and for those with current NHS service, the role will be offered on a secondment basis only. Please obtain permission to be released on a secondment before submitting an application.

1. To manage the receptionists, ward clerks and ICRT Administrator at Westhaven Hospital.
2. Hold responsibility for the recruitment, induction, training and development of all administration team members; providing support and supervision to all members of the team.
3. Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.
4. To facilitate the smooth running of the service throughout the year by effective coordination of rotas and by keeping attendance, annual leave and sickness records.
5. Provide advice and support on admin issues across the service and undertake specific project work, as required.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

Job responsibilities

For the main duties and responsibilities for this role, please read the attached job description and person specification. When completing your application, please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

Person Specification

Knowledge, Skills & Training

• Educated to GCSE level or equivalent experience.

Job Specific

• Evidence of experience of staff supervision and/or management.
• Evidence of experience of office management.
• Evidence of experience of admin processes and databases.
• The ability to maintain confidentiality.

Information Technology/Resources

• Excellent typing/word processing skills - minimum RSA Stage III in Word and Text Processing or equivalent.
• Ability to learn/use Integrated Patient Information Systems.

Personal Qualities

• Ability to demonstrate a mature approach with the proven ability to remain calm under difficult circumstances.
• Good communication skills including telephone and interpersonal skills.
• The ability to use own initiative, and to work alone with minimum guidance.
• Minute taking skills are needed.
• Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively.
• The knowledge of medical terminology is advantageous or a willingness to learn.
• A knowledge of NVQ training, or willingness to undertake training.
• The ability to monitor and evaluate flexible working practices.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Dorset HealthCare University NHS Foundation Trust