Admin Assistant - Care Home

This is an exciting opportunity to join Barchester Healthcare as an Admin Assistant at one of their care homes in Ipswich. You will play a vital role in supporting the management team and ensuring the smooth running of the home, providing high-quality customer service to residents, their families, and visitors. With a competitive salary, excellent benefits, and opportunities for personal development, this is a rewarding role for someone with strong administrative and people skills.

Main duties of the job

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver the quality care and support that residents deserve. Your duties will include:

1. Answering the phone
2. Handling files
3. Greeting visitors
4. Engaging with residents
5. Showing prospective clients and their families around the home

You'll need to be able to multitask, have good computer skills, and a confident telephone manner. It's also important that you're a people person who can take a genuine interest in the residents and their families.

About us

Barchester Healthcare is a leading provider of high-quality care and support services across the UK. With a focus on creating a vibrant, happy environment for residents, the company is committed to delivering the best possible care and support. Barchester Healthcare operates over 200 care homes and provides a range of services, including residential, nursing, and dementia care.

Job responsibilities

ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files, and support our managers. You'll also meet and greet visitors, engage with residents, and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOU If you have the ability to multi-task, good computer skills, and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person who will take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Unlimited referrals with our 'Refer a Friend' bonus scheme
• 'Employee of the Month' rewards and Long Service Awards

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification

Qualifications

• No specific qualifications are required, but the role would suit someone with previous administrative experience, strong customer service skills, and a genuine interest in working in a care home environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.