Admin Assistant - Care Home

NHS; Basingstoke; On-site; GBP 20,000 - 30,000; Full time

Job description

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver quality care and support for the residents. You'll be responsible for answering the phone, handling files, supporting managers, meeting and greeting visitors, engaging with residents, and showing prospective clients and their families around the care home.

Main duties of the job

In this varied Admin Assistant role, you'll be expected to multi-task, have good computer skills, and a confident telephone manner. It's important that you're a people person who can take a genuine interest in the residents and their families. Barchester Healthcare will provide you with opportunities to develop your skills through training and development courses to build your confidence across all your responsibilities.

Job responsibilities

ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

About us

Barchester Healthcare is a leading provider of care homes in the UK, offering high-quality care and support for elderly and vulnerable people. The company is committed to creating a vibrant, happy environment for both residents and staff, and provides a range of benefits and rewards to its employees.

About you

If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person who will take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

Rewards package

In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:

1. Free training and development for all roles
2. Access to wellbeing and support tools
3. A range of retail discounts and savings
4. Unlimited referrals with our 'Refer a Friend' bonus scheme
5. 'Employee of the Month' rewards and Long Service Awards

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification

Qualifications

• No specific qualifications are required for this role, but previous experience in a similar administrative or customer-facing role would be an advantage.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.