Admin Assistant - Bank/Casual

Job Summary

Please note this is a casual vacancy covering periods of annual leave and sickness in our Doncaster Clinic.

Do you enjoy working within a busy office or reception environment, where no two days are the same?

Are you looking for flexible employment that will allow you to maintain good work life balance?

We are looking for an experienced Admin Assistant to come and join our Doncaster unit on a casual basis.

You'll work as part of the team in carrying out administration tasks in an efficient and friendly manner ensuring that clients feel accepted, supported, and confident about BPAS services.

By working as a Casual/Bank employee you will benefit from flexible hours that suit you as well as a pensionable income.

About You

You will have proven experience of working within an office environment, where you've carried out administration duties. You will be an excellent communicator both internally and externally and will demonstrate a friendly and positive attitude when interacting with clients, colleagues, and external parties.

Main duties of the job

Day To Day Duties

• Answer and direct telephone queries, liaising with both internal and external colleagues, as necessary.
• Accurately check or complete BPAS and legal paperwork, ensuring all relevant documentation is available for the clients episode of care.
• Monitor, edit and amend appointment list, using as appropriate BPAS booking system, informing clients if changes to their appointment become necessary.
• Assist in the monitoring, control and ordering of stock, sort and distribute incoming mail and prepare and despatch statistical information and reports.

We Are Also Looking For

• Experience of dealing face to face with patients who may be upset, within a care environment.
• Knowledge of clerical procedures including checking documentation, telephone, and reception duties.
• Good attention to detail, supportive towards colleagues and clients and is an effective team player.

About Us

British Pregnancy Advisory Service (BPAS) is the UK's largest independent women's reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment. We specialise in evidence-based, not-for-profit care reproductive healthcare.

Working With Us

Alongside a supportive and friendly working environment, BPAS has generous benefits:

• Life assurance cover at 3 times salary
• 34 days annual leave per year
• A defined contribution pension scheme.
• You will have access to our employee benefits programme through BHSF which includes special health & wellbeing services & lifestyle offers for you & your family. This includes various salary sacrifice schemes, counselling services & free private GP appointments.

BPAS is committed to safeguarding & promoting the welfare of vulnerable adults, children & young people through a safer recruitment framework. This includes a thorough selection process & a number of pre-employment checks.

Date posted: 11 February 2025

Pay scheme: Other

Salary: £11.98 to £14.09 an hour Depending on experience

Contract: Bank

Working pattern: Flexible working

Reference number: B0201-DON-AA-CASU

Job locations:

B P A S, 123 Thorne Road, Doncaster, South Yorkshire, DN2 5BQ

Job Description

Job responsibilities: The full job description and salary details can be found in the supporting documents on the right hand side. These are available for you to download and review.

Further Information

Salary: £11.98 - £14.09 per hour - Depending on skills and experience

Shift Pattern: Ad-hoc - As and when required to cover periods of annual leave and sickness in line with business needs. This will be over Monday to Saturday- more to be discussed at interview.

Location: BPAS Doncaster Danum Lodge Clinic, 123 Thorne Road, Doncaster DN2 5BQ

For the opening times of the units please visit www.bpas.org

Interested so far? Don't delay, apply today!

This job advert may close before the advertised closing date if sufficient applications have been received. Please apply for this job as soon as you can, if interested.

The Small Print: All applicants must be pro-choice.

If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.

References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.

Person Specification

Experience Essential

• Administration experience gained within an office environment and general office duties
• Experience with clerical procedures including the checking of documentation
• Experience of telephone and reception procedures

Desirable

• Experience of dealing face to face with patients who may be angry or upset, within a care environment
• Healthcare administration experience

Qualifications Essential

• English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
• Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams

General Essential

• Do you support a woman's right to choose abortion?
• Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship
• Are you aware this is a casual vacancy working on an ad-hoc basis covering annual leave and sickness?
• What days/hours can you offer the unit on a weekly/monthly basis?

Desirable

• Would you like to add any further information/statements to support your application?

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: British Pregnancy Advisory Service (BPAS)

Address: B P A S, 123 Thorne Road, Doncaster, South Yorkshire, DN2 5BQ

Employer's website: https://www.bpas.org