Admin Assistant (Band 2) - Renal A & C Team - University Hospitals of North Midlands NHS Trust

Employer: University Hospitals of North Midlands NHS Trust

Employer type: NHS

Site: Royal Stoke Hospital

Town: Stoke-on-Trent

Salary: £23,615 Per Annum

Salary period: Yearly

Closing: 23/01/2025 23:59

Admin Assistant

Band 2

Job overview

An exciting opportunity has arisen for an Admin Assistant based at Royal Stoke Hospital, Nephrology Department. This is an exciting post for someone looking to join the NHS and work within an experienced secretarial team in a hospital environment. The post holder will need to demonstrate good communication skills, flexibility, reliability, and have an organised approach to their work. They will have skills in all areas of administrative functions to enable them to support the patient pathway.

Main duties of the job

The post holder will support a team of Band 4 Medical Secretaries and Band 3 Medical Support Secretaries to provide a safe and reliable administrative service. Responsibilities include:

1. Communicating information, both written and verbal, with patients, staff, and carers requiring tact and diplomacy.
2. Handling telephone and other communications with sensitivity and confidentiality.
3. Maintaining good working relationships and working as an effective team member.
4. Ensuring their own work is of a high standard and sharing the day-to-day workload of the specialty team.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We are proud to serve around three million people and are highly regarded for our facilities, teaching, and research. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected.

Detailed job description and main responsibilities

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.

Person specification

Qualifications

• Good general education to include GCSE English or equivalent
• RSA III word processing or equivalent experience

Experience

• Clerical background
• Experience working in an Acute Trust

Knowledge and Skills

• Knowledge of Microsoft Office package.
• Knowledge of Hospital administration and other related systems (ie. CareFlow/iPortal)

Important information about your application

• All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
• References - please ensure you provide email addresses for all referees for the last three years of employment.
• We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith, or sexual orientation. Appointment will be based on merit alone.
• Flexible working will be considered in line with Trust policies.
• New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
• We work with ‘trac.jobs’ to support our recruitment process. If you have any queries regarding this please read this privacy notice.

University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community.

We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non-encrypted format.

If you would like support completing an application form, please contact the recruitment department on 01782 675533 where one of our trained assistants will be able to help.

At UHNM we are fortunate to receive a high volume of applications for many of our roles, on this occasion we would reserve the right to close any advert early, therefore please apply without delay!

If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.

If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of application to ensure sufficient time for the recruitment and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.