Admin Apprentice - Surgery

Job Overview

We are excited to announce an opportunity for a motivated and enthusiastic Apprentice to join the dynamic Directorate of General Surgery & Urology at Wexham Park Hospital. This apprenticeship role is designed for individuals eager to gain valuable experience in a busy environment while pursuing a Level 3 Business Administrator qualification.

This opportunity is ideal for individuals looking to gain experience or enter the NHS, providing a stepping stone into a rewarding career in healthcare. As a Clinical Admin Apprentice, you will work alongside our established admin teams, providing essential support that contributes to the efficient operation of our services. This role offers a unique chance to gain exposure to various areas within the directorate, allowing you to develop a broad understanding of the administrative processes that underpin high-quality patient care. You will be an integral part of our team, assisting with tasks such as working with clinicians and patients, and facilitating communication across departments.

If you are looking to kick-start your career in healthcare administration and are passionate about making a positive impact, we invite you to apply for this rewarding position.

Main Duties of the Job

• Provide comprehensive administrative support to the Department.
• Plan and organize own work schedule with the use of appropriate planning aids, demonstrating good time management and ensure anticipated difficulties in meeting deadlines are promptly reported.
• Handle urgent requests from Consultants for correspondence in accordance with Trust policies, maintain confidentiality, and organize information to support their work activities.
• Address queries from colleagues, GPs, and patients promptly and professionally.
• Ensure secure systems for storing resources and computerized information.
• Manage incoming mail by linking it to relevant medical records.
• Scan and upload patient documents into the Trust’s Electronic Patient Record system.
• Establish and maintain effective filing and retrieval systems.
• Collaborate with clinicians to ensure accurate communication via Epic.
• Develop positive working relationships within the department and across the Trust.
• Provide cover for absent team members and operate various IT systems as required.
• Work closely with and shadow various roles within the team to enhance professional development.

Person Specification

Skills & Knowledge

Essential Criteria:

• Ability to prioritise workload.
• Be flexible and able to adapt to different ways of working in the team.
• Keyboard skills.

Desirable Criteria:

• Experience working in the NHS either in a hospital/private practice/GP setting.

Experience

Essential Criteria:

• Ability to work in a busy environment and remain calm under pressure.
• Experience of working within a team environment.

Desirable Criteria:

• Experience working in the NHS either in a hospital/private practice/GP setting.

Qualifications

Essential Criteria:

• Good education to GCSE standard or equivalent experience.