Acute Care Support Worker - Apprenticeship Opportunity

NHS; Scunthorpe, Ashby-de-la-Zouch; On-site; GBP 20,000 - 30,000; Full time

Job description

Rotherham Doncaster and South Humber NHSFT

The Acute Care Support Worker will be expected to work as part of the Acute Pathway Team under the direction of the Service Manager for the Acute Care Pathway. They will facilitate the smooth running of the section 136 Suite along with supporting the Crisis Resolution and Home Treatment Team and ward areas in line with the Trust standards and policies.

If you don't already have a Level 3 qualification or equivalent experience in a relevant subject, RDaSH are offering this post alongside the opportunity for you to complete a Level 3 apprenticeship qualification [relevant to your role].

As an apprentice within RDaSH you will be given the opportunity to gain experience, learn work-related skills and obtain all the tools needed to thrive.

An apprenticeship includes regular training with a college or other training organisation. Around 20% of your working hours will be spent training or studying. This leads to a nationally recognised qualification.

Whether you already work for us or are joining the Trust and NHS for the first time, apprenticeships can help you to develop the skills, knowledge and know-how in order to embark on a successful and fulfilling career within the health service.

Main duties of the job

The post holder will liaise and communicate effectively with relatives, community colleagues, other allied health professionals, external agencies, and medical/nursing staff.

The post holder will be expected to maintain confidentiality and adopt a positive attitude towards staff, patients, external agency staff and relatives at all times.

• Liaise with the Police, Approved Mental Health Practitioners to organise Section 136 assessments.
• Support the patient in the Section 136 suite whilst the Mental Health Act Assessment takes place.
• Liaise with Police and senior staff regarding Section 136 advice.
• Provide written documentation in the patient records, which details progression to discharge.
• Answer the phone and deal with requests for information, referrals into the Access Team and support to people in distress, whilst maintaining a professional manner and ensuring confidentiality.
• Communicate effectively with relatives/carers.
• Relay timely messages to other members of staff and escalate any risk issues.
• Build effective relationships with other Allied Health Professionals to ensure seamless transitions of care.
• Undertake work that will help facilitate discharge of patients from the ward.
• Identify beds for patients requiring admission.
• Assist the relevant professional during assessment, treatment and intervention where required.

About us

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 3700 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values.

Job responsibilities

Before applying, please view the attached job description and person specification to view the full details about the role.

If you are interested in this exciting apprenticeship opportunity, please review the attached eligibility document.

Person Specification

Qualifications

• English and Maths at level 2 or equivalent (GCSE 9-4 or A*- C or functional skills level 2)
• NVQ Level 2 in a related subject
• NVQ level 3 in related subject or willingness to undertake a relevant Level 3 Apprenticeship

Experience

• Demonstrate a keen interest in caring for others
• Previous experience of working as part of a team
• Previous experience of caring for patients in a clinical setting
• Previous experience of supervision of staff

Other Requirements

• Able to work unsocial hours as required. Willing to undertake further training. Excellent Attendance record

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.