Accounts Payable Associate - Beauty

THG; Manchester; On-site; GBP 40,000 - 60,000

Job description

About THG

We're a fast-moving, global technology group that specializes in taking brands direct to consumers. We're home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.

We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realize our vision and maintain our leadership in a rapidly evolving global industry.

Location: Icon 1, WA15 0AF

About THG Beauty

We're home to market-leading websites like Lookfantastic, Skinstore, Dermstore, Cult Beauty, and the beauty subscription box brand Glossybox. Our portfolio of premium brands includes ESPA, Ameliorate, and Grow Gorgeous - all of which are loved and trusted by millions of fans worldwide. We also partner with a network of more than 19,000 influencers to ensure brands can reach their audience anywhere in the world. It's an incredibly exciting time to be joining the team.

About Finance at THG

Finance at THG is a dynamic and evolving team, covering everything from accounts receivable and payable to treasury, tax, internal audit, and dedicated commercial teams for each division: Beauty, Tech, Consumer, Health, and Brands. As THG grows and takes on new ventures, our finance team supports every step of the way. Our team thrives on driving change, adaptability, and resourcefulness, maintaining financial control and profitability.

About the Role

Reporting into the Beauty AP Team Leader, the primary responsibility of the AP Associate is to ensure that the processing of supplier invoices is carried out as per company policy and right first-time approach.

The AP Associate will manage a portfolio of supplier accounts to the expected standard of supplier experience and liaise with THG internal stakeholders providing top-class customer service level and ensuring that the suppliers' accounts are always up to date.

The AP Associate acts as a subject matter expert and point of reference for activities or issues related to Supplier Invoices and ensures that related processes are executed in line with the Group procedures and according to the internal and external audit requirements.

Responsibilities:

• Manage a designated portfolio of supplier accounts
• Ensure invoices for your designated portfolio are received and recorded in a timely manner via our Procure platform or via exceptional manual processing
• Manage 3-way match processes using relevant databases and accounting systems
• Research and resolve invoice discrepancies and issues working with the supplier and internal stakeholders requesting credit notes or raising internal debit notes as and when required
• Reconcile supplier accounts on a regular basis using agreed templates (monthly as a minimum)
• Request any missing supplier documents and ensure process is followed to have these captured in the system
• Resolve supplier payment disputes/short payments
• Ensure all invoices, credit notes, and payments are allocated correctly on both supplier's statement and our system
• Monitor unposted invoices report for your designated portfolio of suppliers
• Review unmatched GRNI for your designated portfolio of suppliers
• Complete GRNI Account Reconciliations ready for Manager Review (Weekly)
• Monitor and action any queries received via the AP mailboxes within 24-hour SLA
• Ensure debit balances for your portfolio of suppliers are reviewed, investigated, and actioned to be within agreed KPIs
• Ensure supplier information and terms are regularly reviewed and updated working closely with the Master Data team to ensure any corrections are actioned
• Take part in divisional finance and internal stakeholder weekly meetings
• Develop and maintain excellent working relationships with all relevant internal and external stakeholders
• Identify recurring issues and potential room for improvement within current processes
• Strive to achieve best practice performance levels against agreed set of KPIs

Requirements:

• Finance related professional qualification (degree/AAT/ACCA/CIMA) or ideally at least 1 years' experience within a similar role
• Ability to act as SME for the accounts payable team
• Fluent in English, both verbal and written. Another Language (Polish, Swedish, German, French) an advantage but not essential
• Office IT literate, preferably with intermediate MS Excel skills
• Sage or any other ERP systems knowledge
• Maintaining a can-do, positive attitude with a focus on high-level internal and external customer service

Benefits:

Career Development

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Don't want to work on your birthday? We don't either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12-months.

Wellbeing Support

• Access face-to-face and virtual appointments with our in-house GP.
• Access our in-house CBT therapist.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Access to on-site barber.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavor to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.