Accounts/Benefits Assistant - DEE05887

Job Description
Working in a hybrid style, based at home and 2 days per week in Dundee House, you will work full time, 37 hours per week.

If you have any queries regarding this vacancy, please contact Lynne Carr on 01382 431269 or email.

Requirements
You will have 5 National 5s, at level 2 or above, including English and Maths, or equivalent; or relevant experience of working within a Benefit Delivery Team environment.

Responsibilities
Under relevant degrees of supervision, you will undertake as part of a team, duties relating to the billing and redemption of Council Tax and the administration of Housing Benefit, Council Tax Reduction, Educational Benefits and Discretionary Hardship Payments.

The Individual
You will have experience of supporting the public in a service delivery environment along with experience of an organised and methodical approach to work to ensure that work output expectations are met. You will have data protection awareness.

You will have experience using and working with computerised systems, including Microsoft Office, to input and retrieve data. You will have keyboard skills.

You will have good communication skills, both written and oral along with good numeracy skills. You will have excellent ability to communicate with customers and colleagues.

You will be able to organise and prioritise your workload and take responsibility to work accurately, efficiently and ensure deadlines are met. You will have the ability to work under pressure, as part of a team and with minimum supervision.

A Basic Disclosure Scotland is required.

Proud member of the Disability Confident employer scheme

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.