Account Specialist (Gastro) - Scotland

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn, and Tik Tok.

Job Description

Be the direct contact for key stakeholders to communicate the value proposition; be the main executor of the infield brand strategy. Develop customer relationships whilst maximizing opportunities based on strong account plans.

Customer selling and relationship management:

• Drive Sales – Own the customer engagement for target HCPs across channels, to reflect customer preferences, leveraging available content and multiple engagement channels.
• Develop SMART pre-call objectives in line with territory plans and aligned to brand strategy.
• Effectively handle objections or concerns. Consistently gain a logical, reasonable call to action/close on every sales call.
• Educate medical providers, other relevant decision makers, and affiliated healthcare professionals.
• Identify & develop disease state experts building advocacy aligned to territory plan.

Continuously strive to gain market intelligence:

• Organize and manage stakeholder meetings.
• Differentiates AbbVie's value proposition to physicians or other stakeholders assigned from any competitors.
• Strong communication skills, ability to flex style based on customer insights.

Clinical and Market Knowledge Development:

• Deep understanding of the product and its place within the local NHS healthcare economy.
• Ability to navigate NHS ecosystem barriers & identify opportunities to deliver collaborative results.
• Share best practices to enhance our business success.
• Proactively initiate, develop, and implement a growth plan to develop in current position and prepare for future opportunities.
• Demonstrate in-depth disease, product, market, and competitive intelligence expertise.
• Have a deep understanding of the multi-stakeholder environment.

Territory Management:

• Continuously analyze sales reports (CRM etc.) and overlay field intelligence to adapt the territory plan.
• Collaborate closely with medical colleagues to support customer needs and implement regional/national programs.
• Develop a business plan for own territory in line with brand strategy.
• Effectively target and track resources to maximize sales opportunities.
• Adhere to industry and AbbVie compliance requirements.

Qualifications

• Must have proven Pharmaceutical sales success.
• Experience within Immunology and/or specialty secondary care would be advantageous, but not essential.
• Excellent customer relationship skills to build, develop, and maintain internal and external partnerships.
• Solutions-focused, positive attitude is a must.
• Strategic mindset, data analytics proficiency.

Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

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