Account Operations Specialist (Golf)

ADIDAS; Basingstoke; Hybrid; GBP 30,000 - 50,000

Job description

Join adidas Europe and shape the future of the sporting goods industry!

For over 75 years, our European heritage has been a fusion of culture and innovation, driving global sports trends. Our offices, from Herzogenaurach to London, Berlin, Amsterdam, Warsaw, Athens, Milan, Manchester, and Paris, are centres of creativity and collaboration. We aim to be Europe's best sports brand, seeking pioneers and visionaries to join our bold journey.

At adidas, you're not just getting a job; you're invited to make a global impact, joining a team that values creativity, courage and innovation.

Are you ready to be part of our journey?

You'll be joining our Basingstoke Head office, the home of our European Golf Hub. Our office has recently undergone a full refurbishment, creating a modern and professional workspace. It features a state-of-the-art showroom, perfect for showcasing our latest products. Our Basingstoke team consists of approx. 25 adidas employees, working across Marketing, Product Supply, Demand Planning, Operations and Logistics, Cresting, Finance, Sales, HR & many more.

This temporary position (18 month fixed term contract) requires a highly organized and cross functional candidate to assist in managing the adidas Golf Cresting business as we transition into a new ERP system. This role is a pivotal link between all areas of the business requiring the candidate to be able to liaise and work with all internal departments, external vendors, freight carriers and customers to ensure the Cresting business operates at a high level generating industry best customer satisfaction ratings.

What you'll do:

• Work within a small team who manage the golf cresting business for the whole of the EU
• Manage the processing of our cresting orders for Region South in our new ERP system
• Minimise the impact to the cresting business during the system transition
• Be the primary point of contact for any Golf Cresting inquiries in Italy, France, Spain and Portugal
• Work directly with customer services and sales teams on the cresting orderbook preparation and processing.
• Ensure all cresting order instructions are in full and passed onto our vendors correctly
• Answer any queries from the vendors in a timely manner
• Attend weekly calls with each vendor to plan the coming week's orders, discuss any capacity issues, SLAs and urgent order requests
• Run daily/ weekly reports on the cresting business, highlighting any potential issues in advance with management

Skills you'll need:

• Strong communication skills with all levels of the business
• Attention to detail and good organization skills
• Strong Microsoft excel skills
• Timely decision making and good time management skills
• Conscientious with a focus on quality
• Problem solving & solution seeking
• Uses own initiative

Life at adidas:

We operate a flexible hybrid model with 3 fixed days in the office and the flexibility for you to choose where you work from home on the other 2 days. Additionally, we want to accommodate candidates wherever possible with one of our many different flexible working policies, whatever your situation, working around childcare, dependants, or other life commitments.

To ensure everyone feels welcome we endeavour to accommodate everyone at all stages of the application and interview process. Should you need it, please let your recruitment partner know and they will be more than happy to help.

Additional Benefits:

Leading pension scheme, performance related bonus, 25 days holiday + bank holidays, Bupa health insurance & Westfield cash plan, generous employee discount and world-class gym facilities on-site at Manchester HQ including Padel, 5-a-side football, yoga, spin and strength training.