Account Manager (Travel & Schools) - Corporate & Commercial

Howden Group Holdings; Cheltenham; On-site; GBP 30,000 - 50,000

Job description

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

At Howden, Corporate & Commercial, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.

Are you ready to take your career to the next level? Howden - Corporate & Commercial are on the lookout for a passionate and driven Account Manager to join our vibrant team. This is your chance to make a significant impact by supporting our travel and independent schools' partners, ensuring they distribute insurance in a compliant and customer-centric manner. Plus, you'll have the opportunity to deliver quality leads to other parts of Howden, contributing to our overall success.

Please note this is a full-time, permanent opportunity. You will be based in our Cheltenham office and ideally be onsite for 3 days per week on average.

Overview:

• Responsible for managing, developing and renewing a portfolio of small to medium sized accounts with our existing partners to support increased growth and income.
• Establish suitable distribution method to effectively negotiate renewal rates and terms, compiling adequate data to compose a professional renewal presentation.
• Ensure ongoing contact with our existing partners to maintain strong relationships.
• Carefully monitor the performance of our partners to ensure agreed forecasts are met.
• Ensure that our Appointed Representative (AR) partners are distributing products compliantly and within the parameters of The AR framework.
• Use initiative to identify opportunities for leads to other areas of the business as part of the Beyond Broking project - Provide introductions and support cross-sell process to increase the amount of business we receive from our partners.
• Track and maintain annual monitoring checks for all partners, both Exempt and AR.

Knowledge:

• Working knowledge of all the main classes of general insurance and the CII’s Code of Ethics and GDPR.
• A minimum of 2 years' experience working in the insurance industry is preferred but not essential.

Skills:

• Excellent communication, presentation and negotiation skills.
• Ability to understand people and build rapport, adapt styles of communication accordingly.
• Ability to exceed individual targets and deadlines as defined by the business plan.
• Multi-tasking and organisational skills with attention to detail, quick assessment and effective workload prioritisation.
• The ability to manage your own diary, working to tight deadlines with accuracy of work.

Qualifications:

• GCSE Maths and English (or equivalent).
• Cert CII (desirable for this role).

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new.
• We support each other in the small everyday moments and the bigger challenges.
• We are determined to make a positive difference at work and beyond.

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.