Account Manager - The AI Summit Series

Informa Plc; London; Hybrid; GBP 30,000 - 60,000; Full time

Job description

Company Description

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100 who are #3 in Glassdoor's Best Places to Work 2025 UK list. Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections. We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.

About The AI Summit Series

Since 2016, The AI Summit Series has been the world's premier forum for AI innovation and business transformation. Our global reach spans major tech hubs including London, New York, Singapore, Cape Town, and now Las Vegas, making us the most comprehensive AI event series worldwide. The event series attracts sponsorship from key industry players, such as IBM, Google, Intel, HPE, NVIDIA, Lenovo, HP, Dell, SAP, EY, Deloitte, PWC, etc.

Now in its tenth year, The AI Summit Series continues to be the nexus where visionary executives, investors, technology vendors, and data specialists converge.

Job Summary

Are you ready to take your sales expertise to the next level in the exciting world of AI innovation? At The AI Summit Series, you’ll grow and expand sales by connecting businesses with transformative live events. You’ll work closely with a diverse range of customers in the AI space, understanding their short- and long-term goals and ensuring we exceed their expectations.

Your Responsibilities & Accountability

• Be the go-to expert: You’ll manage full customer accounts, negotiate contracts, and ensure win-win agreements that drive success.
• Build lasting relationships: You’ll foster strong connections with customers, serving as their trusted advisor for all event-related needs.
• Drive growth: Whether it’s upselling, cross-selling, or bringing in new business, you’ll take the lead in growing and expanding our reach.
• Hit targets: Your proactive approach to inbound inquiries and self-generated leads will help you achieve—and exceed—your revenue goals.
• Customize solutions: By understanding customer challenges and goals, you’ll position our events as the perfect solution to their needs.
• Provide insights: You’ll deliver accurate forecasts, performance metrics, and strategic updates to stakeholders, identifying both risks and opportunities.
• Keep projects on track: Your project management skills will ensure that customer goals align seamlessly with company objectives.

What You’ll Produce

• Consistent sales/revenue through your expert account management.
• Clear customer account strategies with measurable success.
• Reliable sales forecasts and performance metrics.
• Effective customer retention and acquisition strategies.
• Productivity improvements and enhanced quality in deliverables.
• New business leads sourced by you, as well as timely renewal discussions for existing accounts.

Your Day-to-Day

• Manage multiple accounts with confidence, meeting deadlines and delivering outstanding service.
• Keep records updated in our CRM, ensuring accurate data for interactions, transactions, and account plans.
• Build your professional presence through social selling and staying active on key platforms.
• Collaborate with your colleagues to stay current on our offerings and market trends.
• Stay informed about industry conditions and competitors’ products.
• Attend key industry and competitor events to maintain a competitive edge.

Qualifications

• Sales expertise: Experience working in Conference Events or Exhibitions with a strong experience of curated meetings/ VIP Meetings.
• Proven success: You bring a strong track record as a top performer in solutions-based B2B or B2C sales.
• A team player: You thrive in a collaborative sales environment and contribute to team goals.
• A networker: Your established connections in one or more sectors are a great asset.
• A visionary: You can spot new revenue opportunities and maximize the potential of our products.

If you’re passionate about sales and ready to help industry leaders shape the future of AI, we want to hear from you. Join us and be part of a global community where innovation thrives!

Additional Information

Why work at Informa?

Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritize promotions internally.

UK Benefits:

• Freedom & Flexibility: Colleagues rate us highly for the flexibility and trust they receive, with most of us balancing time in the office with working remotely.
• Great Community: A welcoming culture with both in-person and online social events, our fantastic Walk the World charity day, and active diversity and inclusion networks.
• Broader Impact: Take up to four days per year to volunteer, with charity match funding also available.
• Career Opportunity: The opportunity to develop your career with bespoke training and learning, mentoring platforms, and on-demand access to thousands of courses on LinkedIn Learning. We support and encourage internal job moves when it’s time for the next step.
• Time Out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year.
• Personal Benefits: A flexible range of personal benefits to choose from, plus company-funded private medical cover.
• ShareMatch Scheme: Allows you to become an Informa shareholder with free matching shares.
• Strong Wellbeing Support: Through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps, and more.
• Recognition for Great Work: With global awards and kudos programs.
• International Collaboration: As an international company, you have the chance to collaborate with teams around the world.

To find out more please click our Life@Informa page - Life@Informa

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

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