Account Manager/Senior Account Manager

Select Appointments; Norwich; Hybrid; GBP 35,000 - 55,000; Full time

Job description

My exclusive and long standing client are on a MISSION! Their ground-breaking tech and award-winning team has been building a community of passionate people and businesses now for over two decades and are looking to add another superstar to their team.

You'll be an experienced Account Manager, someone that can own client relationships within their dynamic team. You'll be the internal expert on your assigned portfolio of large clients, ensuring they're engaged with their solutions and achieving their sustainability objectives.

Key Responsibilities:

• Build and maintain strategic relationships with key clients, deepening and widening engagement
• Drive commercial success through strong retention, ARR growth, and churn prevention
• Develop and implement Plans that highlight areas for sustainable impact and growth
• Lead client onboarding and coordinate internal teams to deliver exceptional service
• Take a strategic approach to maximise client portfolio value and employee engagement

What my client is looking for:

• Significant experience in account management in a B2B environment
• Proven track record of commercial success with demonstrable stability in previous roles
• Experience selling add-on services or add-on solutions
• Strong negotiation and relationship-building skills
• Excellent project management and organisational capabilities
• Passion for their mission and alignment with their values
• Computer literacy and confidence explaining technology solutions

Nice to Have (But Not Essential):

• Experience selling enterprise SaaS solutions
• Understanding of or passion for behavioral change

Why Join my client?

• Purpose-driven work with real environmental impact
• Award-winning company culture built on their values
• Dedicated personal development budget and career progression opportunities
• Flexible and hybrid working arrangements
• Generous benefits including pension, wellbeing scheme, and recognition programs
• Regular team celebrations and social events

I'm looking for someone who wants to build a long-term home with my client contributing to their mission while growing professionally. If you have demonstrated stability in your career and are looking for an organisation where you can make a lasting impact, I'd love to hear from you.