Account Manager – Print

Taylor Higson; West Midlands Combined Authority; On-site; GBP 30,000; Full time

Job description

Job Title: Account Manager – Print
Location: Staffordshire
Salary circa £30,000

A well-established printing company, specialising in high-quality print solutions, is seeking an experienced Account Manager to join its team. The company provides a wide range of printing services, including litho and digital printing, large-format print, bespoke packaging, and direct mail solutions. With a strong reputation for delivering exceptional service and innovative print solutions, the business works with a diverse portfolio of clients across various industries.

As an Account Manager, you will be a key point of contact for clients, ensuring they receive outstanding service while identifying opportunities to strengthen and grow relationships. This role is perfect for a commercially driven individual who thrives in a fast-paced environment, has strong organisational skills, and enjoys working collaboratively to meet client expectations and deadlines.

Key Responsibilities:

• Build and maintain strong relationships with existing clients.
• Handle customer inquiries, provide price quotes, and process orders accurately.
• Collaborate with the sales team to coordinate efforts and ensure customer satisfaction.
• Manage project briefs, including design, artwork, print, fulfilment, and distribution.
• Ensure clear and timely communication of briefs to production teams.
• Use management information systems to facilitate workflow and information transfer.
• Raise purchase orders for external suppliers.
• Book and organise deliveries with carriers.

Desirable Experience & Skills:

• Understanding of print production processes, including design, artwork, and distribution.
• Knowledge of print techniques, materials, and finishes.
• Strong organisational skills and ability to manage multiple tasks.
• Confident and professionally presented with excellent attention to detail.
• Proficiency in print-related MIS such as Tharstern or PrintIQ is an advantage.
• Ability to liaise with customers via phone, online meetings, and email.

Schedule:

• Monday to Friday
• In-person work location

This is a fantastic opportunity to join a leading print provider that values innovation, quality, and exceptional customer service. If you have experience in the print industry and are looking for a dynamic role within a growing company, we encourage you to apply.

Ref: 1586134