Account Manager - Print

Taylor Higson; Staffordshire Moorlands; On-site; GBP 30,000; Full time

Job description

Job Title: Account Manager - Print
Location: Staffordshire
Salary: circa £30,000

A well-established printing company, specialising in high-quality print solutions, is seeking an experienced Account Manager to join its team. The company provides a wide range of printing services, including litho and digital printing, large-format print, bespoke packaging, and direct mail solutions. With a strong reputation for delivering exceptional service and innovative print solutions, the business works with a diverse portfolio of clients across various industries.

As an Account Manager, you will be a key point of contact for clients, ensuring they receive outstanding service while identifying opportunities to strengthen and grow relationships. This role is perfect for a commercially driven individual who thrives in a fast-paced environment, has strong organisational skills, and enjoys working collaboratively to meet client expectations and deadlines.

Key Responsibilities:

1. Build and maintain strong relationships with existing clients.
2. Handle customer inquiries, provide price quotes, and process orders accurately.
3. Collaborate with the sales team to coordinate efforts and ensure customer satisfaction.
4. Manage project briefs, including design, artwork, print, fulfilment, and distribution.
5. Ensure clear and timely communication of briefs to production teams.
6. Use management information systems to facilitate workflow and information transfer.
7. Raise purchase orders for external suppliers.
8. Book and organise deliveries with carriers.

Desirable Experience & Skills:

1. Understanding of print production processes, including design, artwork, and distribution.
2. Knowledge of print techniques, materials, and finishes.
3. Strong organisational skills and ability to manage multiple tasks.
4. Confident and professionally presented with excellent attention to detail.
5. Proficiency in print-related MIS such as Tharstern or PrintIQ is an advantage.
6. Ability to liaise with customers via phone, online meetings, and email.

Schedule:

Monday to Friday
In-person work location

This is a fantastic opportunity to join a leading print provider that values innovation, quality, and exceptional customer service. If you have experience in the print industry and are looking for a dynamic role within a growing company, we encourage you to apply.