Account Manager - London Tech Week

Informa Group Plc.; London; Hybrid; GBP 35,000 - 60,000; Full time

Job description

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Company Description

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We're combining prestigious brands like Cannes Lions, Black Hat, Money20/20 and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights. Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals.

Job Description

This vacancy requires 3 days per week at our Strand office and for every two weeks to be based in 240 Blackfriars Road.

London Tech Week is the UK's most influential, and fastest growing, tech event. Our purpose is to showcase and amplify the power of tech to enrich every aspect of our lives. Our content features big-hitting speakers - from the UK Prime Minister to the CEOs of tech giants to visionary innovators. Our expo floor brings tech to life and enables attendees to make connections which deliver lasting value.

The event has grown rapidly in recent years and we have a clear roadmap to continue this into 2025 and beyond. We are looking for an Account Manager who can support this by creating world-class content and recruiting superstar speakers in a fast-moving and exciting sector.

The company is committed to making a positive impact on the world through technology. Its events and digital media provide a platform for startups, scaleups and corporates to showcase their innovative solutions to the world's most pressing challenges.

The portfolio includes brands such as the flagship event London Tech Week, EQL:HER, Elevating Founders, Climate Leaders Forum, AI Leaders Forum and Tech Impact Awards. These brands bring together startups, scaleups, corporates, investors, policymakers, and thought leaders from all over the world to connect, learn, and collaborate.

We are looking for an experienced salesperson to optimise the commercial opportunity for London Tech Week. This is an account management and new business role responsible for driving event and digital sales. With a focus on consistent retention, growth, new business, product development, and expanding customer base, this is a great role for someone looking to really make an impact.

What You'll Do:

• Take full ownership of customer account management, including negotiating contracts and agreements to maximize profit
• Serve as the primary point of contact for all matters related to your accounts
• Build and nurture strong, long-lasting customer relationships
• Achieve revenue targets by proactively responding to inquiries and generating leads based on your deep market and product understanding
• Position Informa Tech's products, solutions, and services as effective solutions for market and business challenges
• Manage projects within customer relationships, balancing customer goals with company objectives
• Collaborate with colleagues to ensure consistent service across accounts
• Juggle multiple customers concurrently, meeting and exceeding deadlines
• Maintain up-to-date customer records in our CRM system
• Develop a strong social media presence through social selling techniques
• Stay informed about new and existing products, services, and solutions by liaising with colleagues
• Share valuable news and insights with internal teams
• Commit to continuous self-development, staying current with industry trends and utilizing Informa Tech Sales Excellence Competencies
• Monitor market conditions and competitors' offerings
• Represent Informa at key industry events
• Contribute to cross-functional projects as needed

Qualifications

What You'll Bring:

• Knowledge of Bespoke Consulting, Events, Digital Media, or Marketing Services products
• Experience in executing go-to-market sales plans and accurate forecasting
• Ability to engage at a senior level, build lasting relationships, and employ solution selling techniques
• Familiarity with Salesforce.com or similar CRM systems
• Strong data analysis skills to draw actionable insights from information
• Understanding of various sales methodologies
• Excellent project management abilities
• Creative problem-solving skills

Additional Information

Why work at Informa?

Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritize promotions internally.

UK Benefits:

• Freedom & Flexibility: Colleagues rate us highly for the flexibility and trust they receive, with most of us balancing time in the office with working remotely.
• Great Community: A welcoming culture with both in-person and online social events, our fantastic Walk the World charity day, and active diversity and inclusion networks.
• Broader Impact: Take up to four days per year to volunteer, with charity match funding also available.
• Career Opportunity: The opportunity to develop your career with bespoke training and learning, mentoring platforms, and on-demand access to thousands of courses on LinkedIn Learning. We support and encourage internal job moves when it's time for the next step.
• Time Out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year.
• Personal Benefits: A flexible range of personal benefits to choose from, plus company-funded private medical cover.
• ShareMatch Scheme: Allows you to become an Informa shareholder with free matching shares.
• Strong Wellbeing Support: Through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps, and more.
• Recognition for Great Work: With global awards and kudos programs.
• International Collaboration: As an international company, you have the chance to collaborate with teams around the world.

To find out more please click our Life@Informa page - Life@Informa

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.