Account Manager - Law Firm - Remote Role

We are partnering with a leading global law firm to find a Account Manager. This role offers an exceptional chance for an ambitious professional to join a renowned organisation that places a strong emphasis on employee development, career growth, and professional advancement.

Location: Remote (Company Headquarters in London)
Job Type: Full-Time, Permanent (Monday to Friday)
Compensation: Competitive salary, performance-based bonuses, comprehensive benefits, and excellent career progression opportunities.

About the Role:

As a Key Account Manager, you will take ownership of managing client relationships, ensuring high standards of service, and consistently exceeding client expectations. This role is designed for someone with experience in the legal sector, offering the opportunity to thrive in an organisation that values innovation and offers long-term growth potential.

Responsibilities:

Client Relationship Development:

1. Build lasting, positive relationships with clients, acting as their primary point of contact and trusted advisor.
2. Deliver unparalleled service and support, constantly seeking feedback to improve the client experience.
3. Ensure the efficient management of work flows and consistently meet or exceed client expectations.

Account Growth and Expansion:

1. Identify opportunities for account growth, deepening existing client relationships through value-added services.
2. Collaborate with the business development and marketing teams to create tailored proposals that reflect client requirements.
3. Ensure all offerings are aligned with client feedback, adapting services to meet changing needs.

Data Management & Reporting:

1. Accurately track client interactions, maintaining detailed records and ensuring data integrity.
2. Prepare and present reports on client satisfaction, account performance, and areas for improvement.

What We're Looking For:

1. A degree in business, law, or a related discipline.
2. Demonstrated experience in managing client relationships, preferably within a legal services firm.
3. Strong understanding of legal work flows, with experience in either private law practice or corporate legal departments.
4. Excellent communication skills, both written and verbal, with a proven ability to manage projects effectively.
5. Proficiency with CRM tools and the ability to use data to drive decisions.

Application Process:

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below.

Due to the amount of interest we receive it may not be possible to respond to all applications, however if your CV is suitable for this, or any other vacancy, we will contact you to discuss. Please note that your CV will not be forwarded to any company without your prior consent.