Account Manager, Amazon Business UK

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Sector: Sales and Business Development
Role: Manager
Contract Type: Permanent
Hours: Full Time

DESCRIPTION

Customers rely on Amazon for convenient access to millions of products delivered right to their doorstep. The Amazon Business team is focused on re-imagining that experience to fit the specific needs of businesses and public organisations. Come be a part of a rapidly expanding $35 billion global business.

Amazon Business helps millions of customers worldwide—from small businesses, schools, hospitals, non-profit organisations, and government agencies, to large enterprises with global operations—reshape their procurement with cost and time savings, greater productivity, and insightful purchasing analytics. Customers also have access to a variety of business-tailored features and benefits, including a curated site experience, Business Prime, business-only pricing and selection, single or multi-user business accounts, approvals workflow, purchasing system integrations, payment solutions, dedicated customer support, and more.

B2B procurement is going through a digital transformation, and as an Account Manager you will lead this change for customers with our innovative Amazon Business solution. Your primary responsibilities will be to establish and develop relationships with a wide variety of customers, focusing on their specific requirements to drive their procurement strategy, and helping them unlock spend on Amazon. This will include identifying new opportunities for growth, driving long-term initiatives, and building partnerships up to C-Suite level. You will receive hands-on training and mentorship that will enable you to grow, learn, and be successful.

A successful Account Manager should be eager to learn and develop themselves, and be a self-starter with strong analytical and problem-solving skills. The candidate should be prepared to perform against goals and consistently meet targets, with a focus on delivering results for customers through solutions aligned to their business goals and outcomes. As a part of Amazon Business, the account manager will have the opportunity to work on building digital procurement processes and enabling cost and time efficiencies in procurement for our customers.

Come build the future with us!

Key job responsibilities

1. Develop and own relationships with Commercial customers. Build strategic and effective relationships at a senior level that solve customer procurement challenges.
2. Own strategic customer and territory planning. Drive accurate weekly forecast/reporting on pipeline growth and customer spend adoption.
3. Advise customers on how to optimally leverage Amazon Business feature sets (100+ features).
4. Identify new product development opportunities. Collect and relay customer needs to internal Amazon teams including Product, Tech, Category management, and others to continuously innovate on behalf of customers.
5. Develop and maintain internal expertise/knowledge of market trends including a comprehensive review of market drivers, cost structures, technical improvements, and competitive landscape.
6. Meet or exceed targets for customers and Amazon Business.

• Bachelor's degree or equivalent, or experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent.

• Knowledge of procurement and source to pay methods at small and medium businesses.
• Experience influencing at all levels within an organization, particularly at the executive level.
• Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.