Account Manager

PGOne; London; On-site; GBP 30,000 - 60,000; Full time

Job description

BRAND: PGOne
Job Function: Client Management
Location: London, United Kingdom
Experience Level: Intermediate
Workplace Type: Hybrid

Company description

We are PG ONE.

We are the ideas, production and media for over 30 of the world's most known and loved brands from the world's biggest advertiser, P&G (Procter & Gamble).

When you see Pampers, Gillette, Head & Shoulders, Fairy, Ariel, Always & Braun to name a few, that's us.

We are made differently to conventional agencies as we believe in the power of togetherness. Under one roof you'll find creatives, designers, strategists, account teams, producers, project managers, data scientists, PR & advocacy teams and media talent, all working as one.

And you'll find a culture of pushing new boundaries to solve the most complex business challenges. We call this culture "Dare to be Different" and we are very proud of it. Because we know you have to keep breaking new ground, without fear, to be successful.

Our Commitment
Diversity and inclusion is a core part of who we are at PGOne. We're committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group - whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn't just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work.

Overview

This PG One 12 month FTC Account Manager role works on one of P&G's billion-dollar global brands, and a household name around the world. This role is part of an energetic, collaborative, inclusive group of agency team members. The team is designed to help bring exciting new marketing solutions to drive business growth for global, regional and local P&G brands. The role sits in a highly strategic team and demands problem-solving and analytical thinking.

In this role you will work with talented people across the Publicis Groupe network. The role covers a diverse scope of work including big idea generation and regional toolkits. You will also gain exposure to senior clients and agency stakeholders, helping to accelerate your career in account management. You will also have the support of an Account Exec in this role.

Responsibilities

Key responsibilities:

• Be the key day-to day contact across multiple projects, delivering high levels of client servicing.
• You will be the brand expert with detailed knowledge of your client's business, their issues, competitive environment and you'll help to drive integrated communication solutions.
• You will own the client relationship with the relevant brand manager and may need to present without supervision.
• Build and nurture strong relationships with all other departments within the agency, including the project management, planning and creative departments. As well as strong relationships with other regional Publicis Groupe agencies.
• Assist the planning department in the composition of briefs.
• Take the brief to the creative team(s) and manage feedback self-sufficiently.
• Generate presentations, documents, charts, reports etc. for both internal and external use.
• Oversee and approve all contact reports before they go to client.
• Progress to be able to independently run your own projects from start to finish.
• Manage upwards to seek input from internal stakeholders throughout the process.
• Oversee the delivery of campaigns with meticulous attention to detail.
• Manage timing plans/status documents across projects, working closely with key stakeholders to ensure the team and projects stay on track. Ensure expectations are set and managed both internally and externally.
• Manage internal financial process with meticulous financial tracking.

Key competencies

• Motivated, goal oriented and reliable team player.
• Excellent communication and presentation skills.
• Good negotiator with a keen eye for detail.
• Able to prioritize and organize work within existing systems and implement new ones to improve efficiency.
• Collaborative and diplomatic approach to working with external and internal partners.
• Have a growth mindset - looking for opportunities to continue evolving the business.
• Excellent understanding of the social landscape, sharing best-in-class practices, and helping create great work.
• Able to build strong client relationships at all levels, leading client meetings and calls as required.

Qualifications

Qualifications/ experience

• Established Account Manager, working for a creative agency.
• FMCG / global or international brand experience will be very useful but not essential.
• Experience of managing clients, delivering projects and working under your own initiative whilst collaborating within a team.
• Good working knowledge of all Microsoft Office packages.
• Fluency in the English language.
• Fluency in Spanish would be useful, but not essential.
• Experience working with a global network agency in a remote way would also be useful, but not essential

Additional information

PGOne has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday.
• AGENCY DISCOUNTS, onsite gym, and discount in our Publicis-Owned Pub - "The Pregnant Man"

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).