Account Manager

Resourcing Group; East Midlands; On-site; GBP 65,000 - 80,000; Full time

Job description

Account Manager

Midlands

Up to 65k + £6825 car allowance

Resourcing Group have an exciting opportunity to join this dynamic European energy company with operations in energy distribution grids, energy infrastructure solutions, and energy sales.

Role Overview

Responsible for managing existing 500 accounts, Midlands based customers/sites, identifying new routes to market, and developing a strong pipeline to achieve targets against the company business plan.

Key sales channels include PSA, FM companies, management agents, existing managed accounts in the Midlands, new end user direct business and company led opportunities. You will be responsible for the development and execution of a robust and targeted sales strategy that delivers consistent growth in client-base, recurring and capital revenue.

Together with our Regional teams, this role will work as one with Technical Support and Service Delivery Managers to develop customer solutions and ensure first-class service delivery and account support is provided.

Main Duties & Responsibilities

1. Identify new routes to market and focus on developing this client base with the support of the regions and National accounts.
2. To work with existing 500- Midlands accounts, preferred suppliers and to target new customers, identifying size of opportunity/spend and agreeing standard terms set through the national strategy and pricing models.
3. Manage assigned contracts to ensure KPIs are met and spend targets/GM levels are achieved across all Regions.
4. Create and develop client-specific Account Development Plans (ADP's) and engagement strategies.
5. Report monthly and quarterly strike plans outlining our understanding of the competition, future opportunities, and current performance.
6. Promoting and selling the company brand and understanding all the sales propositions.
7. Be customer focused at all times and deliver outstanding customer service by displaying a positive and proactive approach on every occasion.
8. Forge and develop long-term relationships with existing and new key contacts and decision makers to safeguard any additional requirements.
9. Schedule regular contact with clients via the telephone and email.
10. To work with the sales and projects teams to ensure the sales offering have clear objectives to winning business from competitors.
11. Own the bid process and ensure robust governance in conjunction with senior management and technical team.

Specific Job Knowledge, Skills & Experience

Experience and Qualities:

1. Proven experience of working within a target-driven, engineered solutions orientated sales environment.
2. Record of consistently meeting/exceeding business sales targets.
3. Demonstrable experience of developing client-focused commercial solutions providing differentiated, valued, and achievable outcomes.
4. Proven experience of driving the sales process from strategy to plan creation, through implementation to successful delivery.
5. Highest levels of competence in listening, verbal and written communications, negotiations, presenting skills.
6. Minimum of five years' experience in a similar role.
7. In-depth product knowledge of business development, account management, energy, and wellbeing legislation, bid management, Building & Energy Management Systems, and data analytics.
8. Good existing relationships with contractors, end users, and consultants in the area.

Skills and Aptitudes:

1. Able to work under own initiative but work as part of a team.
2. Ability to recognize and influence decision makers to close sales opportunities at all levels within a client organisation.
3. Superb communication & organisational skills.
4. Commercial awareness.
5. Good attention to detail.
6. Self-motivated, responsible, and accountable.
7. Willing to add value at every level.
8. Ability to deliver exceptional customer service.
9. Own and resolve customer issues and escalate when necessary.
10. Successful 'in-life' contract management.
11. Ability to create and maintain a working relationship with key stakeholders to ensure a high level of trust and partnership.
12. Use of Excel, Word & Outlook, and service management database & financial systems.
13. Exceptional knowledge, awareness, and understanding of the BEMS industry and its customers.

Interested?

Contact Liv Longstaff-Browne

Resourcing Group is acting as an Employment Agency in relation to this vacancy.