Account Manager

Our client is revolutionising the homebuying experience with custom-built 3D software. They are a fast-paced company looking for a passionate and organised individual to join their team as an Account Manager!

About the Role

As an Account Manager, you will be pivotal in building and maintaining strong relationships with their clients. You will be their main point of contact, ensuring their success and satisfaction with their innovative 3D software. This role requires a proactive and strategic individual with a passion for delivering exceptional customer service and driving business growth.

Responsibilities:

1. Manage dedicated client accounts, serving as their primary point of contact.
2. Develop and maintain strong, long-term client relationships.
3. Understand client business objectives and align our client’s solutions to meet their needs.
4. Drive client adoption and ensure successful implementation of our client’s 3D software.
5. Identify opportunities for account growth and upselling.
6. Monitor client satisfaction and address any concerns or issues promptly.
7. Collaborate with internal teams, including production, product, and content, to ensure seamless client experience.
8. Assist with budgets, track resources, and report progress.
9. Provide regular reports on account performance and client feedback.

Minimum Qualifications:

1. Proven experience in account management.
2. Strong communication, interpersonal, and presentation skills.
3. Excellent problem-solving and decision-making abilities.
4. Ability to manage multiple accounts and prioritise tasks effectively.
5. A master of organisation with good attention to detail.
6. A team player, collaborating with founders and outsourced partners to ensure efficiency.

Bonus points if you have:

• Experience within a SaaS or technology company
• Experience dealing with the property sector
• Experience with project management tools

Education:

• Certificate of Higher Education (preferred)

Pay:

• £32,000 - £35,000 per year depending on experience.

Benefits:

• Company pension
• Sick pay
• Work from home opportunities

Why you'll love it there:

• Ground floor opportunity: Be part of a growing tech company and learn the ropes from industry experts.
• Make a real impact: Your work directly affects how people discover their dream homes.
• Full training & support: They’ll equip you with the skills you need to thrive in this exciting role.
• Fun & collaborative culture: They offer a supportive environment that encourages fresh ideas and celebrates your contributions.
• Awesome perks: Competitive salary, informal work environment, 28 days holiday plus your birthday off, hybrid work options, and fun social events!

This Account Manager is a key role in a growing business shaping the future of homebuying! Ready to join our client’s mission? Apply now!