Account Manager

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Cognizant Moment is the Retailer Marketing Agency for BMW Group, working with the BMW, MINI, Rolls-Royce and BMW Motorrad brands to deliver marketing campaigns and consultancy to their network of Retailers.

As an Account Manager at Cognizant Moment, you will drive delivery of projects for BMW Group (specifically BMW and MINI business units) and Retailers. You will be the main day-to-day point of contact for the client through the project lifecycle; communicating, troubleshooting, and advising the client on different elements of the projects. You'll work with other internal teams including strategy, production, and studio to create excellent, impactful work.

The role:

1. Project-manage delivery of campaigns including:
1. Interrogating client briefs and writing internal studio/creative briefs.
2. Managing the statements of work process including client approvals.
3. Owning the end-to-end delivery of projects such as creative ideation, digital and social assets, and print production.
4. Managing client feedback and amendments through the studio.
5. Ensuring work is delivered on brief to the expectations of the client.
2. Play a pivotal role between Cognizant Moment's internal teams and BMW Group's partner agencies to deliver aligned national to Retailer strategic responses.
3. Monitor campaign and project performance, timelines, and budgets, reporting regularly to the account director and the client.
4. Manage the day-to-day relationship with clients (BMW Group & Retailers), building and maintaining strong working relationships.
5. Liaise with clients regularly (responding to briefs, attending meetings, status reporting, information seeking, managing milestones, and approvals).
6. Plan and lead pitches and presentations to the client.

Experience we're looking for:

1. Project management skills with experience managing delivery, budgets, estimates, and schedules.
2. Strong client management skills, with proven examples of adding value to clients through innovative services or strategies.
3. Strong problem-solving skills and an eye for improving processes.
4. Experience working with multi-disciplinary teams to deliver marketing campaigns and projects.

Desirable:

1. Experience working in a fast-paced, creative environment.
2. Experience of running large projects from end-to-end.
3. In-depth understanding of offline and online marketing.
4. Experience in automotive and/or Retailer marketing.

Salary and Benefits:

Although we cannot publish the salary range on this job advert, we commit to never asking you for your current salary information or salary history as part of this recruitment process. We will share the salary range, in confidence, before the interview.

Hybrid Working: Our offices are open, and we love to collaborate with our colleagues. We're all hybrid working, so we'd like you to come into the offices two days a week.

About Cognizant:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity, and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted, and welcome.