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Account Management Trainee

Continental Endeavors

Malton

On-site

GBP 20,000 - 30,000

Yesterday
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Job summary

An established industry player is seeking an Entry Level Account Management Trainee to support clients and enhance customer satisfaction. This role involves collaborating with the sales team to address customer issues, working on special projects for product support, and developing strategies to improve customer retention. The company fosters a supportive environment where your ideas will be valued and implemented, offering opportunities for advancement based on performance. If you are passionate about customer service and eager to grow in a dynamic team, this is the perfect opportunity for you.

Benefits

Full training

Travel opportunities

Performance-based bonuses

Advancement opportunities

Qualifications

  • High school diploma required; college degree preferred.
  • 2+ years experience in customer service is essential.

Responsibilities

  • Collaborate with sales to handle issues for high-revenue customers.
  • Monitor customer satisfaction and develop improvement methods.

Skills

Customer Service

Team Collaboration

Problem-Solving

Professionalism

Education

High School Diploma/GED

College Degree

Tools

MS Office

Job description

Our company is looking for an Entry Level Account Management Trainee who can assist clients with product issues and help to maintain a high customer retention level.

Entry Level Account Management Trainee Responsibilities:

  1. Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers directly in person
  2. Work on special short-term projects to offer customized support for new products or products at end-of-life
  3. Monitor customer satisfaction levels and develop methods for increasing them
  4. Assist in creating ways for delivering excellent customer service to irate or problematic customers

Qualifications:

  1. High school diploma/GED required (College degree preferred)
  2. 2+ years experience in a customer service role
  3. Proficiency with MS Office
  4. Ability to work well in a team environment
  5. Able to work with commission pay structure and performance-based bonuses
  6. Strong sense of professionalism and discretion required

Benefits: The management team offers an environment where our entry-level associate's ideas are not only heard but implemented. As a company, we offer advancements based solely on individual performance.

  1. Full training
  2. Full time / Part Time / Seasonal Positions
  3. Entry Level Management trainee positions opening
  4. Travel opportunities

If you feel that you are the right candidate, do not hesitate - Apply Today! A member of our Human Resources team will be in contact shortly after to discuss further details.

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