Account Executive / Sales Order Processor - Print

Sales Order Processor / Account Executive required for a well-established packaging manufacturer based in Norwich. You will be handling incoming and outgoing calls, emails, queries, and orders from existing and new customers.

Account Executive / Sales Order Processor - Print Job Overview

Retain and manage existing customer relationships.

• Receive customer orders/artwork/information.
• Provide accurate information for estimating, production, reprographics, and technical departments.
• Create Job bags for production following strict process controls.
• Distribute accurate information internally and externally to fulfil customer requirements.
• Customer liaison regarding price, lead-time, and delivery.
• Raise purchase orders for raw material and outwork services.

Account Executive / Sales Order Processor - Print Job Requirements

Previous experience in Customer Service and a passion for delivering excellent levels of care as this is very important for our brand and our customers.

• Previous experience in a print environment.
• A confident communicator and able to handle complex situations.
• Strong organisational skills coupled with the ability to prioritise workload and plan effectively.
• Ability to work well in a fast-paced environment.
• Prepared to take ownership of projects from start to finish.
• Self-motivated and enthusiastic focused approach to work.
• Good IT and Microsoft Office skills.
• Strong attention to detail.
• Ideally experience of New Project Development and Project Management.

Account Executive / Sales Order Processor - Print Salary & Benefits

• Salary is £28-30K.
• 09:00-17:00 Monday-Friday.