Account Executive

Account Executive - Hybrid Banbury

Bibby Financial Services have an exciting opportunity available for an Account Executive to join our team. This role is on a full-time, permanent basis in our Banbury office (hybrid). In return, you will receive a competitive salary of £23,660 per annum.

We’ve supported small and medium-sized enterprises (SMEs) since 1982 and today we support more than 9000 businesses worldwide. We are proud to help businesses, both big and small to grow and thrive in domestic and international markets.

Why us?

We’re in the business of relationships. Whether working together or supporting our clients, that’s what makes us stand out from the crowd. We know our value lies in our brilliant people; it is fast-paced and varied, and we can handle it. We trust each other, take ownership, work flexibly, have fun, and deliver for our clients every time. We empower our colleagues to be themselves and grow in the way they want – we believe in them and celebrate their success.

As our Account Executive, we will reward you and your hard work with:

1. Private healthcare for you and your family
2. Company pension scheme
3. Wide range of flexible benefits, such as gym membership, technology, or health assessments
4. Access to an online wellbeing centre
5. Range of discounts from many businesses
6. 25 days holiday which increases with service and options to buy or sell more
7. Electric Vehicle/Plug-in Hybrid Vehicle (EV/PHEV) scheme

Your responsibilities as our Account Executive will include:

1. Ensuring security & profitability of a portfolio of debtors through efficient and effective Sales Ledger management
2. Through constant and thorough management of AQ, ensuring full Sales Ledger and delinquent accounts are accurate and information is readily available to ensure client service is maintained
3. Contacting debtors abiding by the confidentiality clauses of the client contract to provide them information regarding outstanding balances in their accounts.
4. Chasing for payment dates ensuring bank details are correct and setting appropriate follow-up plans and actioning on time.
5. Determining whether contractual and non-contractual debts are not collectable based on a thorough understanding of the circumstances and historic precedents.
6. Providing a full and detailed outline of the decision to Account Executive Team Leader/RM so informed sign off can be quickly achieved.
7. Conducting thorough research on aged / ageing debt and determine which ones can be followed up by prioritising high risk debtors / clients
8. Providing an excellent level of service, in line with the clients’ needs and requirements, whilst maintaining security and managing risk, identifying the opportunity to obtain additional income in line with agreed processes.
9. Maintaining regular contact with the RM in relation to client contact to ensure seamless service.

What we are looking for in our ideal Account Executive:

Essential:

1. Customer Service experience
2. Commercial risk awareness
3. Used to high volume calls & comfortable on the phone
4. Exceptionally high standards with meticulous attention to detail.

Desirable:

1. Credit Control experience
2. Proactivity with the debtor about BFS services and the opportunity to cross-sell
3. Understanding of working capital cycle

There’s no place quite like BFS and we’re proud of that. It’s all down to our colleagues - they make us the business with which every SME wants to partner.

If you would like to join us, please click ‘Apply’ today to be considered as our Account Executive – we would love to hear from you!

We're absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the recruitment process.

We reserve the right to close applications early. No agencies, please.