Account Director

Dynata; London; On-site; GBP 40,000 - 80,000; Full time

Job description

A unique opportunity to be at the heart of international innovation and strategy for the global leader in consumer and B2B insights.

Company Overview

Dynata are the world’s leading digital data collection company. As market leader we are uniquely positioned as a single source solution for digital market research projects and ad measurement. Supported by cutting edge technology and the largest, highest quality opted-in research panels we bring the voice of the individual to the entire marketing spectrum, from market research to marketing and advertising. Dynata serves nearly 6,000 market research agencies, media and advertising agencies, consulting & investment firms and healthcare and corporate customers in the Americas, Europe, and Asia-Pacific.

The Role

We are seeking an experienced and dynamic Account Director to join our sales team. The successful candidate will be responsible for driving revenue growth by selling Dynata's market research solutions to new and existing clients. This role requires a strategic thinker with a strong background in market research, exceptional sales skills, and the ability to cultivate and maintain high-level client relationships.

As an Account Director, you will play a pivotal role in identifying client needs, presenting tailored market research solutions, and ensuring customer satisfaction. You will collaborate closely with cross-functional teams to deliver innovative solutions that provide actionable insights, helping clients make data-driven decisions. Additionally, you will be responsible for developing and executing sales strategies, managing a portfolio of key accounts, and leading efforts to expand Dynata's market presence. The ideal candidate will be self-motivated, creative minded, entrepreneurial, and enjoy working within a team dynamic. We are looking for a sales professional with proven business development/ account management skills, and a track record of working with cross-functional teams; the role will be a mix of existing and new business.

Responsibilities of the position will include:

• Develop and execute strategic sales plans to achieve and exceed revenue targets.
• Identify and pursue new business opportunities within assigned Accounts.
• Present Dynata's market research solutions to prospective clients, demonstrating a deep understanding of their business needs and how our solutions can address them.
• Build and manage a sales pipeline to enable achievement of sales goals.
• Work closely with our operations and research teams to ensure successful delivery of projects.
• Closely collaborate with the account management team to ensure client needs are being met.
• Build and maintain strong, long-term relationships with key decision-makers at client organizations.
• Act as the primary point of contact for clients, ensuring their needs are met and providing exceptional customer service.
• Conduct regular meetings with clients to review their satisfaction, understand their evolving needs, and identify opportunities for additional services.

Essential Skills

• Hands-on approach - not afraid to deal with all aspects of client service (sales, strategy, ops, marketing, product development, recruitment etc.)
• 5+ years of experience in sales or account management, preferably within the market research or data solutions industry.
• Creative thinker in the digital space and shows a willingness to stay attuned to the latest industry trends to ensure continued support for current and future clients
• High level of commercial awareness - identifying opportunities and being prescriptive with solutions, tailoring a measurement or research plan, and negotiating and closing sales.
• Proven ability to deliver consistent results against financial targets
• High personal drive and ability to collaborate with internal and external stakeholders
• Strong communication, presentation, and time management skills

Desirable Skills

• Evidence of comprehending and communicating complex solutions
• Understanding of market research, consumer privacy issues and emerging trends
• A high intellect individual who combines proven sales ability with analytical excellence, superior communication skills (presentation and written) and an ability to build strong client relationships.
• Highly organised but flexible with the ability to work in a fast-paced environment

We offer

In addition to a competitive salary and bonus scheme; we offer a generous benefit package which is continually reviewed in order to offer the best options for our staff. We offer:

• Activity Pass
• Apple Products
• Bespoke Benefits website with discounts in over 1000 High Street brands
• Cycle scheme
• Dental Scheme
• Health Cash Plan Benefit
• EAP and Health related assistance
• Family friendly policies
• Generous Holiday Entitlement – 25 days increasing by 1 day every 2 years up to a max of 30
• GIVE – Our community involvement initiative, where we Get Involved, Volunteer and Engage.
• Health Cash Plan
• Health Screening
• Income Protection Plan
• Learning Management System available through the HR system providing free access to thousands of online training modules and personal development programs
• Life Assurance
• Medical, Health and more benefits

*Additional Information

Please note that this is a talent pipeline in anticipation of future needs. Although we might not have an immediate opening for this role, we are likely to be hiring soon as our team is constantly growing and looking for talented people.

Qualified applicants will be invited to take part in the recruitment process and meet the Hiring Team. If successful, they will be placed in the talent pool and contacted as soon as an open position arises.

Dynata is the world’s largest first-party data and insights platform. With a reach that encompasses 62 million consumers and business professionals globally, and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around its robust first-party data offering to bring the voice of the customer to the entire marketing continuum – from strategy, innovation, and branding to advertising, measurement, and optimization. Dynata serves nearly 6,000 market research, media and advertising agencies, publishers, consulting and investment firms and corporate customers in North America, South America, Europe, and Asia-Pacific. Learn more at www.dynata.com.

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.

For administrative purposes your personal data will be kept on record and will be disclosed and transferred both within and outside the European Economic Area, including the United States of America. We shall take all reasonable steps to prevent any unauthorized access to your personal data.