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Account Coordinator - German Speaking

Advancing People Multilingual

Congleton

On-site

GBP 26,000

14 days ago

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An established industry player is seeking a German-speaking Customer Service Advisor to enhance client relationships and provide exceptional service. In this full-time role, you will engage with customers primarily in German-speaking markets, ensuring their inquiries are handled promptly and professionally. Your responsibilities will include managing client accounts, processing orders, and maintaining a proactive approach to customer retention. This position offers a competitive salary and attractive benefits, making it an exciting opportunity for individuals who thrive in a dynamic team environment and are passionate about delivering excellent customer service.

Fluent in German with strong customer focus and communication skills.
Ability to work effectively in a team and proficient in computer skills.

Manage relationships with clients and process sales orders.
Deliver high-quality customer service via phone and email.

Fluent in German

Customer focus

Excellent communication skills

Teamwork

Computer skills

Positive attitude

Advancing People Multilingual - Recruitment Specialists are now recruiting for a German speaking Customer Service Advisor / Account Coordinator based in Congleton, Cheshire

As a German Speaking Account Coordinator / Customer Service Advisor it will be your responsibility to work with customers, primarily those based in the German speaking region and covering the German speaking markets, providing excellent customer service via phone and email ensuring Sales and Customer Service enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:

Manage existing relationship with clients: Retailers/Online Retailers
Process Sales Orders
Deliver high quality customer service
Assist with new customer's enquiries
Process orders received via the telephone, fax, e-mail or internet
Be proactive in the area of Customer retention

Person Specification:

Fluent in German
Strong customer focus and professional approach
Excellent communication skills, both oral and written
Ability to work effectively as part of a team
Good computer skills
Positive "can do" attitude

This is a full time Permanent position offering an annual salary of £26,000 + attractive company benefits.

Advancing People Multilingual - Recruitment Specialists

Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

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Account Coordinator - German Speaking

Advancing People Multilingual

Congleton

On-site

GBP 26,000

Job summary

Qualifications

Responsibilities

Skills