Accommodation Maintenance Manager

Butlin's; Minehead; On-site; GBP 30,000 - 50,000; Full time

Job description

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Accommodation Maintenance Manager

Department: Facilities

Employment Type: Permanent - Full Time

Location: Minehead

Reporting To: Matt Thorn

Description

About The Role

We're looking for an Accommodation Maintenance Manager to join the Management team at our Minehead resort!

Reporting to the Facilities Senior Manager, you will be responsible for the accommodation maintenance across the Minehead resort. Managing the day-to-day running of these public areas as regards team, rotas and general activities along with brand standards and health & safety policies. As part of the Facilities department's management team, it will be your responsibility to manage both your internal teams and external service providers to ensure planned and reactive works are completed to the highest standards. Covering accommodation facilities at the resort including all guest and team accommodation. This role requires co-ordination and control to deliver a prompt, efficient and high-quality service. Ensuring the resort complies with all current statutory legislation's, whilst actively looking to implement processes / procedures to help make improvements where necessary.

Oversee all team activities within the department including recruitment, performance, and team development. You should be a real advocate for your team's fulfilment at work, ensuring that you are having regular 121's and PDP discussions to support their development and career with Butlin's. Regularly meet with our internal customers to help plan and prioritise work, responding appropriately to emergencies or urgent issues as they arise.

As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. You will drive standards and have the ability to lead the team to excellence, incorporating all brand standards and Butlin's way of working.

You'll have the ability to drive consistent brand standards whilst being guest obsessed and operating efficiently in everything you do.

The role will also involve analysing KPI's and stock control systems to maximise gross profit margins and adhering to health & safety policies.

About You

We are looking for someone experienced in supervising and managing a maintenance team. Credible background in a similar M&E infrastructure environment that can deal with the day to day running of a busy resort.

Knowledge and experience in electrical, gas and water systems in relation to maintenance and adherence to current legislation and good overall Mechanical and Electrical understanding would be an advantage.

With the ability to lead, motivate and engage your team, even at periods of high demand. Managing multiple priorities and adapt quickly to changing requirements. As this is a 24 / 7 resort a flexible approach to shift patterns would be required.

IT skills including experience of Microsoft Word, Excel, Outlook and PowerPoint, with a knowledge of facilities management software would be advantageous. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.