A purpose-built, luxurious care home in Thetford is seeking a Hospitality Care Co-ordinator Ref[...]

TN United Kingdom; Thompson; On-site; GBP 60,000 - 80,000

Job description

A purpose-built, luxurious care home in Thetford is seeking a Hospitality Care Co-ordinator.

Reference ID:

6769

Shift:

Day Shifts

Employment Type:

Full Time, Permanent

Client:

Jupiter Recruitment

Location:

Thompson, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

2152b0a221f5

Job Views:

106

Posted:

13.03.2025

Job Description:

An exciting new job opportunity has arisen for a committed Hospitality Manager to work in an exceptional care home based in Thetford, Norfolk. You will be working for one of the UK’s leading health care providers.

This is a purpose-built care home designed for older people requiring general or dementia residential and nursing care.

To be considered for this position, you must have experience in Hospitality Management.

Key Responsibilities:

1. Develop a service experience that fits within our family vision and values, emphasizing compassion, empathy, and transparency in our service delivery.
2. Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service.
3. Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded.
4. Manage the food service operation, working closely with the executive chef, including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner.
5. Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness.
6. Maintain and manage the best first impression experience.
7. Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility.

Preferred Skills and Experience:

1. Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service.
2. Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders.
3. Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive.
4. Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements.
5. Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness.
6. Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control.
7. Strong understanding of budget management and the ability to manage costs effectively while still delivering high-quality service.

The successful Hospitality Manager will receive an excellent salary of £30,000 per annum. This exciting position is a permanent full-time role working 40 hours a week from 9 am to 5 pm. In return for your hard work and commitment, you will receive the following generous benefits:

1. Reward Gateway – discounts, wellbeing, employee assistance & much more.
2. Comprehensive induction and paid training programme with career prospects.
3. Excellent working environment.
4. Cost of DBS.
5. We are a Living Wage Employer.

Reference ID: 6769

To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to [emailprotected].