3Rd Line Infrastructure Engineer - Hyper-V

3rd Line Infrastructure Engineer - Hyper-V

The purpose of this post is to enable outstanding support for learners and staff in terms of IT availability. You will ensure that equipment and software work correctly, deploy new and existing equipment, and ensure that the infrastructure is working optimally and available when needed.

Client Details

A leading further education college that offers full-time and part-time advanced technical and vocational teaching.

Description

• To be responsible for the servers (and their replacements) so that they are working correctly, that faults are resolved within KPIs, and planned maintenance works are carried out without impacting operations.
• To be responsible that the virtualisation hypervisors, Microsoft Hyper-V and VMware ESXi, are working correctly, that faults are resolved within KPIs, and planned maintenance works and security updates are carried out without impacting operations.
• To be responsible for the SAN/NAS system so that it is operating correctly, that faults are resolved within KPIs, and planned maintenance works are carried out without impacting operations.
• To monitor the performance of the server infrastructure systems, including the networking interconnects, identifying trends and potential issues and reporting these and potential solutions to the Head of IT Support (HITS).
• To be responsible for the operation of the Windows servers (2016 to 2022) and various Linux servers running in the college. To ensure that they are maintained and updated, and replacements are planned and carried out to ensure systems are running supported OS's.
• To use college systems to verify availability and end user details.
• To configure accounts and other IT systems for end users.
• To assist the rest of the IT team with 2nd and 3rd line support as appropriate.
• To work with the Head of IT Support and others to plan, document, and test the Disaster Recovery procedures and keep such documentation and processes updated and current.

Profile

• Microsoft Specialist certification (Windows Server Hyper-V).
• Experience of VEEAM backup and replication suite.
• Microsoft Windows Server Hyper-V.
• Windows Server 2016 or above.
• Active Directory.
• Azure/Entra.
• Experience of using and configuring SAN/NAS devices.
• Experience and knowledge of iSCSI.
• Experience of enterprise-level backup solutions.
• Experience of installing, configuring, and using performance monitoring tools.
• Experience of using, maintaining, fault finding, and installing Windows 2016 servers and above in a virtualised environment.
• Experience and understanding of using and configuring DNS, DHCP & RADIUS within Windows.

Job Offer

• 28 days AL, days of Christmas and NY.
• Wellbeing day.
• Free gym onsite.
• Pension pot, 26%.