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3rd Line Core Engineer

Fujitsu

Basingstoke

On-site

GBP 40,000 - 70,000

Full time

13 days ago

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Job summary

An established industry player is seeking a 3rd Line OS Core Engineer to join a dynamic team focused on innovation and sustainability. In this role, you will engage with high-profile users, leveraging cutting-edge technologies to enhance service delivery. Your expertise in IT Service Management and Event Management tools will be crucial as you support a critical government account. This role offers a unique opportunity to grow your career in a supportive environment that values diversity and inclusion. Join a company that prioritizes your professional development while making a positive impact in society.

Benefits

26 Days annual leave plus public holidays
Pension – Double matching contributions of up to 10%
Life assurance
Companywide incentive plans
Flexible benefits
Employee discounts
Employee assistance programme / virtual GP

Qualifications

  • Highly Cleared 3rd Line OS Core Engineer for high-level government account.
  • Experience in ITSM Tooling and Event Management is essential.

Responsibilities

  • Assist high-profile user community with daily customer and stakeholder contact.
  • Monitor Event Management tooling, triage, and escalate issues.

Skills

vCentre
Event Management Tooling (SolarWinds and SCOM)
Trelix (McAffe)
MECM
SCCM
ITSM Tooling
SQL
Active Directory
Windows Server

Job description

3rd Line Core Engineer

Basingstoke (Customer site)

Shift Working (0700 – 1500 or 1100 – 1900)

Our purpose is to make the world more sustainable by building trust in society through innovation. As a 3rd Line OS Core Engineer, you will contribute to this by working with new technologies within a team that values the sharing of ideas to build a better service.

Your role will involve:

We are looking for a 3rd Line OS Core Engineer to join our team of 2nd and 3rd Line engineers. Your role will involve assisting a high-profile user community, daily contact with customers and stakeholders utilizing the IT Service Management Toolset. The monitoring of Event Management tooling, triage, and escalation is critical to the role.

The applicant must be Highly Cleared; a sole national 3rd Line OS Core Engineer is required for this high-level government account.

Your transferable skills and experience:

  • vCentre
  • Event Management Tooling (SolarWinds and SCOM)
  • Trelix (McAffe)
  • MECM
  • SCCM
  • ITSM Tooling
  • SQL
  • Active Directory
  • Windows Server

Please note: It’s still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career, and if you have the transferable skills/background in System Administration, this could be the next opportunity for you.

Your benefits:

  • 26 Days annual leave plus public holidays (3 flexible)
  • Pension – Double matching contributions of up to 10%
  • Life assurance
  • Companywide incentive plans
  • Your choices (Flexible benefits such as increased holidays/travel/dental critical illness and more)
  • Perks at work – employee discounts
  • Employee assistance programme / virtual GP

Recruitment process

The recruitment process consists of one stage.

We are a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role. Email EMEIArecruitment@fujitsu.com if you would like to apply through the Disability Confident Interview Scheme.

Achieve together

We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.

We are people centric: Our hybrid work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.

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