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1st Line Onsite IT Technician

Kingston Maurward College

Dorchester

On-site

GBP 25,000

Full time

9 days ago

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Job summary

An established educational institution is seeking a 1st Line Onsite Technician to join their dynamic IT team. This role offers a unique opportunity to support and install various technologies within a vibrant college environment. You will be responsible for onsite support, break-fix solutions, and installations, ensuring the college's IT systems operate smoothly. With a focus on both reactive and proactive support, this position is perfect for someone passionate about IT and looking for a varied work experience. Join a supportive team and take advantage of numerous learning opportunities while contributing to the college's mission of inspiring and challenging students.

Benefits

Local Government Pension Scheme
25 Days Holiday
On-site Accommodation
Cycle to Work Scheme
Free On-site Car Parking
On-site Catering Facilities
Optional Health Cash Plan
Free Use of On-site Gym
Career Development Opportunities
Reduced On-site Horse Livery Rate

Qualifications

  • Experience in providing onsite IT support and installations.
  • Ability to troubleshoot and resolve technical issues effectively.

Responsibilities

  • Provide onsite support for a range of IT technologies.
  • Install and maintain IT systems, ensuring smooth operation.

Skills

IT Support
Break-fix Solutions
Installation Skills
Helpdesk Support

Education

Relevant IT Qualification

Tools

Various IT Technologies

Job description

The role:

As the 1st Line onsite technician, you will support and install a diverse range of technologies within the college environment. Your primary responsibilities include providing onsite support for break-fix solutions along with installations and project work. Occasionally offering helpdesk support during exceptionally busy periods or covering holidays and sickness. This role is focused on reactive support along with proactive setups and installations.

Given the wide range of technologies used throughout the college, no two days will be the same and this role is ideal for someone passionate about IT and seeking variety in their work. You’ll join a small, supportive IT team and play a crucial role in ensuring the smooth operation of the college’s IT systems.

You’ll have opportunities to escalate issues to senior technicians, who will provide guidance and support, and there will be plenty of chances to learn and grow within the IT department.

The role is primarily based at Dorchester however travelling to Weymouth on occasions maybe required.

Benefits:

  • Membership to the Local Government Pension Scheme. This is a defined benefit scheme with generous employer contributions
  • 25 days holiday plus 8 bank holidays (pro rata for part-time staff)
  • On-site Accommodation
  • Cycle to work scheme
  • Free on-site car parking
  • A range of on-site catering facilities
  • Optional health cash plan
  • Free use of the on-site gym
  • Career development opportunities
  • Reduced on-site horse livery rate – subject to suitability
  • Strong College Values - Inspire, Challenge and Care

For an informal discussion about the role, the qualifications needed or your suitability, please call Ryan Park on 01258 442 888 during normal working hours.

Status: Permanent

Hours: 37 hours a week

Salary: £24,290 per annum (Scale Point 18)

To Apply:

Please visit the KMC website for a College Application Form and a full Job Description.

Applicants for this position must complete an employment application form. CVs may be submitted but only in support of a fully completed application form.

We are not accepting CVs at this stage from Recruitment Agencies: any submissions without prior authorisation from the HR Team will be treated as our own and as such no fee will be payable.

Please return the completed Application Form by email to recruitment@kmc.ac.uk or by post to: HR Department, Kingston Maurward College, Dorchester, Dorset, DT2 8PY.

The Closing Date for Applications: Tuesday 22 April at 9:00am

Proposed Interview Date: To be confirmed

We reserve the right to close this position before the published date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

Kingston Maurward College is committed to safeguarding and promoting the welfare of children and vulnerable adults. All applicants must be willing to undergo child protection screening appropriate to the post, including an Enhanced Disclosure and Barring Service Check.

The College welcomes applications from people with a disability and will offer interviews to all those who are able to reasonably fulfil the criteria outlined in this Job Description. If applicants with a disability shortlisted for interview require any assistance in attending please contact the College’s Human Resources Manager in order that alternative arrangements are made.

For further details on application forms, the recruitment process or to read our GDPR Candidate Privacy Notice, please visit: https://www.kmc.ac.uk/college/quick-links/work-for-us/

Following receipt of completed application forms, if you have not heard from the College within 2 weeks of the closing date regrettably you will not have been short listed on this occasion. All short-listed applicants will be contacted within 2 weeks of the closing date or no later than 3 days prior to the interview date (where an interview date is specified).

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