1st Line It Support

About

Location: Ringwood
Salary: £ Dependent on experience
Hours: Monday – Friday; 8.30am – 5pm (1 hour lunch), 3 days working from home, 2 days in the office (Monday and Wednesday TBC)

Benefits for the IT Support Desk Analyst:

1. 25 days holiday
2. Hybrid working - 3 days working from home, 2 days in the office (days to be confirmed)
3. Pension - Auto Enrolment - 6% Employer and 2% Employee
4. Parking
5. Flexed holiday, Optional Cash Plan
6. Training provided

Aspire Jobs are delighted to be working with a well-established and growing Company based in Ringwood who are looking to recruit a Level 1 IT Support Desk Analyst on a permanent basis. This vital role will ensure the operational delivery and maintenance of IT solutions across the organisation.

Requirements of the IT Support Desk Analyst:

1. Experience within IT Support at 1st line helpdesk level
2. Background within 1st or 2nd level support
3. Ability to troubleshoot and resolve problems
4. Good communication skills
5. Knowledge of Active Directory, MS Office, IBM/HCL Notes and Domino environment
6. Ability to prioritise workload and maintain deadlines
7. Excellent attention to detail
8. Transport is essential due to regular travel to other sites

Nice-to-have skills:

1. Active Directory
2. HCL Notes

Work experience:

1. Desktop Support

Languages:

1. English