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1st/2nd Line IT Support
TN United Kingdom
West Midlands Combined Authority
Hybrid
GBP 60,000 - 80,000
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Job summary
An exciting opportunity awaits within a dynamic managed service provider in West Bromwich for a 1st/2nd Line IT Support role. This position offers a blend of office presence and hybrid working flexibility, ideal for those eager to gain hands-on experience with various technologies. You will provide top-notch support, troubleshoot technical issues, and collaborate with seasoned professionals to enhance your skills. Join a vibrant team where personal growth and technological advancement go hand in hand, making a real impact in the IT field.
Qualifications
- Experience in IT support roles, particularly 1st/2nd line support.
- Ability to troubleshoot technical issues effectively.
Responsibilities
- Provide first-class support as part of the helpdesk team.
- Troubleshoot technical issues across diverse systems.
- Collaborate with senior technicians on complex matters.
Skills
IT Support
Troubleshooting
365 and Exchange
Server Support
Networking Knowledge
Job description
Are you ready to take your IT career to the next level?
We are seeking a dedicated and enthusiastic individual for a 1st/2nd Line IT Support role within a dynamic managed service provider (MSP) based in West Bromwich. This is an exciting opportunity that blends office presence with hybrid working flexibility, perfect for those who thrive on variety and wish to gain hands-on experience with multiple technologies.
- Provide first-class support as part of our helpdesk team
- Troubleshoot technical issues across diverse systems
- Collaborate closely with senior technicians on complex matters
- 365 and Exchange
- Server support
- Networking knowledge (desirable)
This position offers not just another job but also serves as an excellent chance for personal growth by getting hands-on experience across numerous platforms under mentorship from seasoned professionals—all this while enjoying the benefits of hybrid work arrangements!
If this sounds like it could be your ideal fit, we look forward to seeing how you can contribute towards advancing technology services alongside us!
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