#10814 Account Manager - Hospitality Industry

One Recruitment; Manchester; Remote; GBP 30,000 - 50,000; Full time

Job description

UK Account Manager with Jolt Technology

Location: UK (Remote with travel)

Salary: Competitive, based on experience

Job Type: Full-time

About Jolt

Jolt Technology is a rapidly growing company providing sustainable phone charging solutions through a network of rentable power banks. Since launching in early 2024, Jolt has established over 1500 locations in Ireland and UK, securing partnerships with major hospitality groups such as Mitchells & Butlers and independent pubs and bars. As we continue to grow, we are looking for a UK Account Manager to help maintain and strengthen relationships with our venue partners while driving engagement and performance across our network.

The Role

The UK Account Manager will be responsible for managing venue partnerships, optimizing machine usage, and ensuring excellent customer service. This role requires a proactive, results-driven professional with experience in account management, hospitality, or sales. You will work closely with venue managers, Jolts UK sales and operations team, and internal stakeholders to maximize the success of our UK locations.

Key Responsibilities

Account Management & Relationship Building

1. Act as the main point of contact for Jolts venue partners across the UK.
2. Develop strong relationships with key accounts to maximize engagement and satisfaction.
3. Regularly check in with venues to ensure machines are active, well-positioned, and generating transactions.
4. Identify underperforming locations and implement solutions to drive usage.

Cold Calling & Outreach:

1. Conduct cold calls to bars, restaurants, cafes, and other hospitality establishments nationwide to introduce the Jolt portable power bank machine and explain its benefits.

Performance Monitoring & Optimization

1. Track and analyse venue performance data to identify opportunities for improvement.
2. Provide guidance and recommendations to venue staff on promoting Jolts charging stations.
3. Ensure Jolts point-of-sale (POS) materials (e.g., table tents, bar coasters, napkin holders) are effectively used to boost awareness.

Operations & Problem-Solving

1. Work with the operations team to resolve technical or logistical issues.
2. Assist in coordinating machine relocations or replacements where necessary.
3. Support venues with training and best practices to improve adoption rates.

Sales & Growth Support

1. Identify upsell opportunities, such as additional Jolt machines, advertising partnerships, or premium service packages.
2. Collaborate with the sales team to onboard new venue partners and ensure smooth implementation.
3. Provide insights to Jolts leadership on UK market trends and venue needs.

What We're Looking For

1. Experience: 2+ years in account management, sales, hospitality, or a related field.
2. Skills: Strong relationship-building, problem-solving, and communication.
3. Self-Starter: Ability to work independently and proactively manage venue accounts.
4. Analytical: Comfortable using data to assess performance and make informed recommendations.
5. Travel: Willing to travel within the UK for venue visits and meetings.
6. Tech-Savvy: Comfortable using CRM tools, reporting dashboards, and Jolts management systems.
7. Industry Knowledge (Preferred): Experience in hospitality, pubs, bars, restaurants, or retail environments is a plus.

Why Join Jolt?

1. Be part of a fast-growing, innovative company with a strong presence in the UK and Ireland.
2. Work in a dynamic, results-driven environment with a passionate team.
3. Opportunity for career growth as Jolt expands across the UK and beyond.
4. Competitive salary and benefits package.

How to Apply - Apply below or send your CV to [e-mail]