Workplace Services Coordinator

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY’s people in more than 150 countries are committed to operating with integrity, quality, and professionalism in the provision of audit, tax and transaction advisory services. We strive to help all of our people achieve their professional and personal goals through an inclusive environment that values everyone's contributions, appreciates diversity of thought, fosters growth, and provides continuous opportunities for development. Recognized as one of Canada's top employers, EY continually strives to be a great place to work.

Position Summary

EY is currently looking for a driven workplace services professional to join our dynamic team as a Workplace Services Coordinator in our Toronto office. In this role, you will play a crucial part in ensuring seamless office operations and exceptional service delivery, contributing to EY's reputation as a great place to work.

Key Responsibilities

1. Reserve System: Assist with collaboration room reservations, report issues with Condeco systems, and resolve reserve concerns, escalating as needed. Reserve rooms for training as needed, run daily reserve reports for multiple reservations, and send emails as required. Manage all-day instant meeting reports and reserve office space for special requests from upper management.
2. Maintenance and Facilities Management: Schedule service calls with vendors and manage maintenance for major appliances. Follow up on service calls and schedule quarterly and yearly office cleanings. Arrange weekly carpet cleaning and service elevator reservations.
3. Orders and Invoicing: Manage vendor invoicing, ensuring accuracy and timeliness. Coordinate and place orders for required parts and appliances, and make service calls to ensure smooth office operations.
4. Administrative Support: Monitor the WSG inbox and forward email requests to appropriate team members. Submit service requests with building management, vendors, and others. Update the file drawer listing and maintain an up-to-date list of all vendor names and contact information.
5. IT and Technology Support: Liaise with the technology team for AV equipment and other IT requests in meeting rooms.
6. Backup and Teaming: Crosstrain with other Workplace Services colleagues (Reception, mailroom, security, etc.) to assist and provide backup as needed.

Qualifications, knowledge and skills:

• A bachelor's degree in business administration, management, or a related field is preferred.
• 3-5 years of experience in administrative support or a similar role, with a proven track record of effectively managing multiple tasks and priorities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
• Strong organizational skills, excellent communication abilities, and a proactive, self-motivated attitude.
• Ability to work collaboratively in a team environment and build positive relationships with colleagues and vendors.
• Detail-oriented with a strong commitment to accuracy and quality.
• Adaptable to changing priorities and able to work under pressure.
• Demonstrated problem-solving skills and the ability to troubleshoot issues effectively.
• A positive attitude and a willingness to assist others in a team-oriented environment.

Overtime required as needed.

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.