UX Designer - Senior

If interested please share your resume at sivakumarm@2iresourcing.ca | sivakumarm@2isolutionsus.com

Title: RQ08750 - UX Designer - Senior

Client: Ministry of Transportation
Period: 12 months
Start Date: 2025-04-01
End Date: 2026-03-31
Working Hrs.: 7.25 Hrs. / day
Location: Hybrid
Hybrid role - Candidate is required to come in office - 3 days a week/2 day remote
MUST HAVES:

Description:

General Skills:
Sr. UX DELIVERABLES

General
There are four (4) distinct delivery phases in which user experience designers (task based I&IT consultants) produce deliverables following Ontario Digital Service Design playbook, which outlines the standard process for user experience design.

Delivery Phase 1) Discovery:

Before building a solution, a project team needs to find out whether users need it and whether other solutions exist. The UX Designer's responsibilities during this phase are to build an understanding of the problem space/statement, the long and short-term business goals, and the user and business needs.

Deliverables:

• Facilitate the Kick-off meeting with the project team to produce such outputs as: Business Model Canvas, 5 Whys, User Personas, Stakeholder Mapping, Strategy Map, Short- and Long-Term Goals, Fears and Challenges, Problem Statement.
• Facilitate user research activities to produce such outputs as: User interview topic Maps, User Interview Scripts, User Interview Synthesis, User research findings report.
• Inception (Science Fair Day): Showcase the work and key findings from this stage to stakeholders outside of the core project team.

Delivery Phase 2) Alpha:

Alpha is about testing hypotheses and experimentation. The purpose of Alpha is to determine how to meet the user needs that were identified in discovery.

Deliverables:

• Conduct Google Ventures five (5) Day Design Sprint.
• Produce "clickable” prototypes of multiple possible solutions.
• Validate "clickable” prototypes with users through usability testing sessions.
• Identify and document existing processes or policies that will need to change to support the new product or service.

Delivery Phase 3) Beta:

The goal of Beta is to build a real service that works well for a larger group of people.

Deliverables:

• User story creation and validation.
• Conduct accessibility compliance testing of the solution within each iteration.
• Conduct regular usability testing sessions on the MVP built as part of the Beta phase.

Delivery Phase 4) Live:

Live begins when the service has reached a point of maturity and all of the main features in the backlog have been built.

Deliverables:

• Continue to facilitate user research activities.
• Conduct regular accessibility compliance testing of the live build.
• Analyze usage analytics and user behaviour patterns to track and measure key performance indicators.

Experience and Skill Set Requirements

Sr. User Experience Designer Evaluation Criteria
User Experience Design 40%

• Extensive experience in using UX design best practices.
• 3+ years of relevant experience in participating in complex projects.
• Degree or diploma in graphic design; degree or certification in usability, human-computer interaction, and technical writing a plus.
• Experience in facilitating User Research and Usability testing.

Relationship Management - 20%

• Demonstrated experience in communication and mediation skills.
• Experience with strategies to overcome resistance to change.

Technical Skills - 30%

• Expertise in UX software such as JustInMind, InVision, Sketch, Adobe Creative Cloud, Axure, Figma, and Zeplin.

Soft skills - 10%

• Ability to clearly and effectively communicate design processes.
• Strong interpersonal and negotiation skills.