Senior Product Manager, Day-to-day Banking

The York University School of Continuing Studies is a diverse community of learning united by a shared sense of purpose: Achieving personal and professional growth in a rapidly changing career and educational landscape. Our ability to offer accelerated, accessible, and innovative programs that prepare our students to adapt and lead in response to this change has made us the fastest-growing school in Canada. The School is home to the international-award-winning York University English Language Institute, one of the largest language institutes in North America. Our professional programs attract students from around the world and are co-designed and delivered by senior industry leaders, featuring experiential learning methods that help students develop career-specific technical skills.

The Special Projects Manager (SPM) reports to the Executive Director, Operations & Administration in the School of Continuing Studies. The SPM is expected to provide guidance and coordination to several large-scale technology projects, including the School's project to construct a new building. The SPM will provide professional project management and analytical expertise in support of all phases of both projects, including oversight, coordination, implementation, execution, control, and successful completion consistent with the organizational and business goals of the School of Continuing Studies.

Education:

Undergraduate degree in a relevant discipline (Business, Computer Science, Engineering).

Experience:

Proven ability to oversee the overall development and implementation of large-scale IT projects, including leading project teams in both physical and virtual team environments.

Skills:

1. Proven IT project management skills including research, planning and organizational skills, and budget preparation.
2. Knowledge and understanding of ERP, CRM, e-business, open source, and custom applications.
3. Ability to identify and recommend additional resources and ensure appropriate resource levels are maintained throughout the project life cycle.
4. Ability to work under pressure with high volume and expectations while meeting multiple deadlines for multiple projects.
5. Exceptional analytical, evaluative, and technical problem-solving skills.
6. Excellent research, presentation, and report writing skills.
7. Strong ability and willingness to work effectively as both a team leader and team member, collaborating with team members, project sponsors, and other stakeholders.
8. Demonstrated ability to exercise sound judgment, tact, and diplomacy, with effective motivational and diplomatic skills appropriate to large and complex organizations.
9. Ability to navigate a professional and political climate and maintain a high level of confidentiality.
10. Strong interpersonal skills and the ability to deal calmly and effectively with people.
11. Excellent oral and written communication skills to engage effectively with a wide range of contacts and to write effective documents, proposals, and reports.
12. Advanced computer skills in Word, Excel, and Project Management software applications (MS Project, Wrike).
13. Willingness to learn new systems, technologies, and project management methods and tools.