Transportation Risk Manager

Chubb is not just an insurance company - we are the trusted protectors of your dreams, ambitions, and future. With a rich history spanning over 200 years, Chubb has established itself as an industry leader, renowned for our exceptional service and unwavering commitment to delivering peace of mind to our clients.

At Chubb, we understand that life is full of uncertainties, and that's why we go above and beyond to provide comprehensive insurance solutions tailored to meet your unique needs. Whether it's safeguarding your home, protecting your business, or covering your most precious assets, our team of knowledgeable experts is there to guide you every step of the way.

We pride ourselves on not just being insurance professionals, but trusted advisors who truly care about your success and wellbeing. Our dedicated team will take the time to understand your specific goals, challenges, and aspirations, ensuring that you have the right coverage in place to face any unexpected event or setback with confidence and resilience.

But what truly sets Chubb apart is our relentless pursuit of excellence. We are deeply committed to delivering unmatched quality in everything we do, from our prompt claim settlements to our innovative risk management solutions. Our robust global network ensures that our clients benefit from local expertise backed by global resources, making us the partner of choice for individuals and businesses alike.

Furthermore, at Chubb, we hold ourselves to the highest ethical standards, embracing diversity and inclusion as fundamental values that shape our company culture. We believe that by fostering a supportive and inclusive environment, we can attract the brightest minds in the industry, enabling us to continuously push the boundaries of what's possible and elevate the level of service we offer to our valued clients.

Role Purpose:

Transportation Risk Management (TRM) is an integral part of the Chubb Marine Cargo proposition, providing essential support to the underwriting process through the assessment of risks at both an individual client and portfolio level basis to Insureds, Brokers, Underwriters and Claims staff to reduce cargo and transportation related risks. TRM is a key component in the selection, acquisition and retention of Marine Cargo customers.

Reporting to the marine risk management leader CEMENA, this role is part of a cargo and transportation risk management but is also part of Chubb’s wider global network of marine, cargo and logistics loss control experts.

This role will assist the TRM function with the delivery of information to our internal and external customer base on cargo shipping and logistics related matters, such as cargo packing, stowage, and securing, warehousing and country security & political risks. TRM will research and deliver transportation related analysis on the risk characteristics of a multitude of differing products and commodities insured within Chubb’s Marine Cargo businesses.

The role will have responsibility for undertaking on site surveys and consultations (according to the individual’s skill sets) with customers and therefore requires excellent customer interaction skills. Travel within the region is required.

The role will support the Senior Transportation Risk Manager with the long term strategic development and expansion of the TRM function.

Key responsibilities:

• Provide support across Chubb’s Marine Cargo client base, which will include working with Chubb’s large, multinational customers, but with particular focus on delivering effective and appropriate cargo risk management support to Chubb’s Mid-Market and SME sectors (which are key business development areas for Chubb).
• General risk management support to be provided on areas such as cargo packing, stowage and securing, supply and logistics chain exposures, country risk information, warehousing and natural catastrophe risks (training will be provided on areas where the candidate is not currently proficient).
• Manage global cargo survey programmes which will include the coordination of survey activity e.g. gathering risk information, appointing surveyors, clear communication with stakeholders, dealing with technical queries and vetting reports, payment of contractors and collection of appropriate fees, all of which must be effectively organised and completed on time.
• Manage the vendor (third party surveyor) engagement process, ensuring compliance with Chubb’s vendor protocols.
• Complete on site cargo related risk assessment surveys in line with technical skill sets (training to be provided where necessary).
• Assist with the in depth analysis of claims data, commodity information and future risk developments to influence Chubb’s Marine Cargo portfolio strategy.
• Assist in the development of the TRM marketing proposition and materials, including the production of brochures, risk management guides, risk questionnaires, press articles etc.
• Assist all marine risk managers to shape and deliver the long term Chubb Transportation Risk Management Strategic Plan.
• Use Chubb IT structure to identify risk/trends/high claims and work proactively with all stakeholders within CEMENA.
• Refresh and manage the onsite survey risk improvement recording system, follow up and KPI reporting process for Chubb Marine.

Qualifications

Experience:

• Experience within the logistics sector and/or shipping industry and/or marine consultancy/surveying preferred.
• Proven record in managing successful business relationships through excellent organisational and communication skills.
• Experience in data analysis and reporting.
• Involved in the successful delivery of projects and business propositions.
• Proficient in the use of Microsoft Office applications.

Qualifications:

• Marine Engineering or Naval Architect qualification or
• Qualification as either Deck or Engineer officer at sea, or
• Relevant professional qualification from Logistics, Freight Forwarding or Road Haulage body or association, or
• Qualified Marine Surveyor or Loss Adjuster.