Trading Application Support Engineer - New York City USA

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ABOUT PELICO

Pelico is an innovative French scale-up on a mission to revolutionize manufacturing intelligence through resource optimization. We have developed a platform that enables factories to be more agile, efficient, and resilient, minimizing disruptions and ensuring continuous productivity.

Since our foundation in 2019, we’ve partnered with industry leaders across aerospace, industrial equipment, and luxury watchmaking, revolutionizing factory operations in over 15 countries.

About Our Team

With a dynamic team of over 130 professionals across the US and France, Pelico is a melting pot of top-tier talent from Tech, Data Science, and Manufacturing domains. Our collaborative environment fosters innovation and excellence, driving us to solve complex challenges and shape the future of manufacturing.

Our Core Values

• Empowerment
• Ownership
• Resilience
• Outcome Orientation
• Playfulness

Your Role’s Mission

As an IT Manager Intern, you will play a key role in maintaining and improving Pelico’s IT infrastructure, ensuring smooth day-to-day operations for employees. You will be responsible for IT support, system administration, and security compliance while assisting in DevOps-related tasks. Your work will contribute to Pelico’s success by delivering efficient IT solutions, improving security, and enhancing the overall user experience.

Key Responsibilities

You will provide IT support to employees, resolving technical issues efficiently while managing user accounts, access, and permissions across various platforms such as Google Workspace, Microsoft 365, Slack, and Notion. You will be responsible for setting up and maintaining Mac and PC devices, ensuring that IT assets are properly inventoried and tracked.

Your role will also involve supporting the maintenance and improvement of IT infrastructure and security by administering servers, storage, and firewalls, updating and securing IT systems, maintaining clear documentation, and improving backup and recovery processes.

You will have the opportunity to contribute to IT automation initiatives by assisting in the management of Docker containers, optimizing IT management processes, and monitoring Linux servers and SaaS services to ensure reliability.

Beyond technical responsibilities, you will help onboard new hires by preparing IT equipment and explaining system access, participate in IT process improvement projects, and provide training sessions on best IT practices.

Location: You will be based in Paris, with English as your working language. We offer a hybrid work arrangement.

Job Profile

• Currently pursuing a degree in Computer Science or IT-related field.
• With a strong interest in IT system administration, troubleshooting, security, and DevOps.
• Comfortable working with Mac, Windows, and Linux environments, managing SaaS applications, and documenting IT processes.
• Problem-solving skills, attention to detail, and the ability to communicate effectively with employees across different teams will be essential for success in this role.
• Comfortable communicating in English as it is our working language. French is a plus.
• Autonomy, initiative, and a proactive approach to learning new tools and improving existing systems will make you a great fit for our team.

What we Offer?

• Work on a highly impactful product that users love!
• Office locations: In the heart of Paris (75002) and Miami, USA.
• Remote Flexibility: Enjoy the freedom to work from anywhere.
• Meal Allowance: €10 / day worked, covered at 50% (via Swile card).
• 1 day off per month + any additional days required for graduation (presentation, oral, make-up exams).
• Transportation Support: 100% public transportation coverage or an equivalent sustainable mobility package.
• Collaborative Environment: We foster a vibrant, growth-focused workplace where professional development and team connections thrive.

Your Interview Process:

• HR Screening interview: 30 - 45 min
• Hiring Manager Interview: 1h

Ready for the challenge?