You will provide on-site technical support and perform customer support tasks.
You will deliver, install, repair, maintain, and test Mako robotic devices.
You will resolve operational issues in the field.
You will identify any issues and perform troubleshooting procedures.
You will determine customer needs and offer recommendations.
You will collaborate with colleagues and share information to ensure first-rate customer support.
You will manage work progress and ensure adherence to schedules.
You will track down and document work progress, and complete service reports.
You will develop and maintain strong customer relationships.
Minimum Requirements:
About Stryker:
Stryker is a world leader in medical technologies and, together with its customers, is committed to improving healthcare. The company offers innovative products and services in the fields of MedSurg, Neurotechnology, Orthopedics, and Spine, which contribute to improved patient outcomes and healthcare. Working alongside customers around the world, Stryker impacts more than 130 million patients every year. More information is available at stryker.com.
Travel Percentage: 70%