Systems Support Specialist – CoStar Group – Paris, France

Social network you want to login/join with:

Client:

Location:

Paris, France

Job Category:

Other

EU work permit required:

Yes

Job Reference:

9f6c86e051d0

Job Views:

4

Posted:

31.03.2025

Expiry Date:

15.05.2025

Job Description:

RESPONSIBILITIES

1. Provide guidance, assistance, coordination and follow up on client questions, problems or malfunctions of all systems applications, hardware and software installed and maintained by the company for all Paris based staff on site & for Remote staff across APAC, EU & North America.
2. Participate in telephone support rotation providing support to users in offices across Remote staff across APAC, EU & North America via remote assistance tools.
3. Document problems and solutions in the Service Desk ticketing system.
4. Inform management of potential problems and identify problem trends.
5. Create and maintain computer images.
6. Install hardware and peripheral components such as monitors, keyboards, printers, hard drives etc.
7. Install, configure, maintain and upgrade computer hardware and software.
8. Provide videoconference administration and support.
9. Any other duties and special projects as assigned.

BASIC QUALIFICATIONS

1. Bachelor's degree from an accredited college in IT or a related field of study.
2. At least 3 years of experience in corporate IT or Service Desk.
3. Experience implementing TCP/IP at the workstation level.
4. Experience supporting Windows 11 workstations, Macs, Active Directory, Microsoft Office Suite and Windows File Permissions.
5. Ability to lift/move equipment up to 100 lbs.

PREFERRED QUALIFICATIONS

1. Experience supporting mobile devices such as iPads, iPhones, etc.

WHAT’S IN IT FOR YOU?

Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having a fantastic pathway to develop professionally within CoStar, other perks include 26 days annual leave, and competitive remuneration packages!

At CoStar, we recognize the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds – men and women, people of all ages, sexual orientations, nationalities, religions and beliefs.