Sr Svc Agent/Non-Driver

Job Title: Customer Service Representative

Work Schedule: Full Time, Monday - Friday, 9:45 AM to 6:30 PM

Job Duties:

1. Provides accurate information and assistance to customers, including responding to inquiries, problem-resolution, and selling of company services.
2. Performs administrative support functions necessary for efficient station operations.
3. This is a non-driving position.
4. Performs other duties as assigned.

Minimum Education: High School Diploma/GED

Minimum Experience: None

Knowledge, Skills and Abilities:

1. Ability to operate a computer terminal.
2. Ability to lift 50 lbs.
3. Ability to maneuver packages of any weight above 50 lbs. with appropriate equipment and/or assistance from another person.
4. Good human relations and communication skills.

Job Conditions:

Non-covered safety sensitive position. Ability to work in a constant state of alertness and in a safe manner.

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details: Monday-Friday 9:45 AM-6:30 PM.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Equal Employment Opportunity is the Law
• EEO is the Law Supplement
• Pay Transparency Policy
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)