Spa Therapist

MISSIONS AND ACTIVITIES IN COMPLIANCE WITH NH PART OF MINOR PROCEDURES

The SPA practitioner provides excellent customer service while performing massage therapies and body treatments under the supervision of the SPA manager.

You contribute globally to customer satisfaction and the image of our establishment through the quality of your work and the exemplary nature of your behaviour. You will have the following main professional responsibilities:

• Ensure a positive first impression on customers by greeting them in a warm and welcoming manner by adhering to brand protocols.
• Perform quality massage therapies and body treatments in accordance with ANANTARA SPA protocols and standards.
• Carry out all the tasks requested by the SPA Manager while respecting the deadlines.
• Contribute to maintaining the high level of SPA services in accordance with standards.
• Find out more about all the products and services provided.
• Be able to answer all questions related to benefits and advise clients on the appropriate care according to their needs.
• Promote product lines to customers.
• Complete all internal training programs and keep up to date regularly.

Constantly check the proper functioning of the installations and report any malfunctions. Ensure the cleanliness and hygiene of each work area of the SPA. Manage the stock of linen and products of the SPA and make sure that nothing is missing. Comply with hygiene, safety and fire rules.

What will be your mission?

In your day-to-day, you will be responsible for creating a relaxing and rejuvenating atmosphere while providing exceptional spa treatments and services to our valued guests.

If you have a deep understanding of various spa therapies, excellent communication skills, and a desire to help others on their wellness journey, we invite you to apply for this exciting opportunity.

What will you do?

We are seeking highly skilled and passionate individuals to join our team as Spa Therapists to:

• Provide a warm reception to guests and foster a welcoming atmosphere.
• Perform a variety of spa treatments including massages, facials, body scrubs, wraps, and other specialized therapies.
• Consult with guests to assess their specific needs and preferences and recommend appropriate treatments.
• Create a serene and tranquil environment to promote relaxation and well-being.
• Maintain a high standard of cleanliness and hygiene in treatment rooms and spa areas.
• Ensure that treatment rooms, relaxation rooms and thermal suites are well-stocked with equipment & products.
• Ensure optimal utilization of products and minimize waste.
• Educate guests about the benefits of different spa therapies and provide personalized recommendations for at-home self-care routines.

Qualifications

SKILLS AND RESOURCES REQUIRED FOR THE POSITION

• Diploma and/or training in aesthetics/massage.
• Beauty treatments and/or SPA experience.
• Good knowledge of aesthetics, fitness, and massage techniques.
• Knowledge of sales and marketing techniques.
• Good knowledge of ANANTARA brand SPA protocols.
• Knowledge of computer software.
• Professional French and English.
• Master the rules and instructions of hygiene and safety.
• Master all NH part of Minor procedures.

QUALIFICATIONS REQUIRED FOR THE POSITION

• Punctual, organized.
• Hygiene and impeccable presentation.
• Diplomatic, positive, and smiling.
• Availability and responsiveness.
• Commercial spirit.
• Sense of responsibility, customer service, and perfection that requires a strong sense of responsibility and personal involvement.

Additional Information

OUR VALUES

At Anantara, we take pride in the work we do, the way we present ourselves and communicate with our guests and colleagues, representing our hotel and our country to guests around the world. We regard our clients and colleagues with the same dignity, integrity, and honesty and work hard together to provide the highest quality of service to all.